CH12NOTES - Professional - Public Relat ionships A.K.A....

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Unformatted text preview: Professional - Public Relat ionships A.K.A. IMPERSONAL RELATIONSHIPS Impersonal suggests Public Relat ionships-Supervisors & subordinates-Professionals & clients-Employees & general public Professional Communication = Impersonal Relationships-not really involved-maintain professional abilities-are impersonal. Most of our relationships are public. Rec all Soc ial Ex c hange Theory Rec all Soc ial Ex c hange Theory In a t ypical In a t ypical day day Public communication is Public communication is Disclosure =- Would say that the cost of too much involvement would be too high- We are relational misers.-over 90% of our encounter are likely to use public communication- superficial- goal-oriented- Does not use disclosure-revealing private information that is not obvious. Impersonal Com. = Examples of public comm. Examples of public comm. 5 w ays people 5 w ays people manage manage such interactions? such interactions? 1. 1. They act out t heir They act out t heir - dont get too close Talking to:- casual acquaintances- neighbors- co-workers-...
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This note was uploaded on 03/29/2008 for the course COM 225 taught by Professor Morrison during the Fall '08 term at Michigan State University.

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CH12NOTES - Professional - Public Relat ionships A.K.A....

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