Mini Case 08_Sona Ngoh.docx - INFS 724 Mini-Case Study 08...

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INFS 724 Mini-Case Study 08: Team Building at Global Green Books Publishing Sona Ngoh INFS 724: Project & Change Management-Noteboom Submit Mini Case 8 Answer 6 questions - 3 points each. Create a team charter for the project. 12 points. You can use a template from the content page or from PMI Resources. Comment on the following aspects of the case study: a) What are some of the challenges facing project teams? Have you encountered any of these problems in teams that you have been part of? What other team problems have you experienced? What are some of the challenges facing project teams? Some of the challenges teams face include Part-time employees come in, complete and hand off pieces of work for the project to other workers making it hard to know the status of all the works completed. Delays in getting permissions mean that content cannot yet be incorporated, leading to scheduling changes, and inter-personal issues among staff. Conflicts occur between a mostly young, part-time contingent of student workers and the full- time employees. Supervisors are often drawn into mediating or resolving these conflicts which consumes time they could use working to push the project forward. Supervisors face the challenge melding together their staff to create highly capable, productive project teams for these fast-paced eBook projects. The staff needs to trust each other and their leadership to be fair and to balance work priorities with the times that they are available. Issues around employee absence and the use of part-time employees lead to delays in completing some parts of the project and any part not completed keeps the final eBook from going into quality check and release Have you encountered any of these problems in teams that you have been part of? Yes, I have. Working as a contract worker it is sometimes very had to work with fulltime employees. Sometimes rather than coordinate the work in a way that is coherent, you are just assigned anything they don’t want to touch at any time they find continent. This usually does not help a project. What other team problems have you experienced? Working with global and sometimes virtual teams I have experienced issues like communication barriers and culture shock as challenges that team members need to overcome.
b) Are there skills that team members need to be effective team members in a project? If so, what are these skills?

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