Wk 7 Initial Post.docx - Review the information in Chapter...

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Review the information in Chapter 19 of the course text, as well as the assigned articles. Reflect on an incident involving ineffective communication within your organization or another health care setting. Consider this incident through the lens of the communication process outlined in Figure 19.1 of the course text. What barriers contributed to this incident? What other challenges may have influenced this situation? Using the information presented in the other Learning Resources, consider what could have been done to prevent or address the ineffective communication. Why do you think the use of these strategies would have resulted in better outcome(s)? By Day 3 Post a summary of an incident involving ineffective communication. Describe communication barriers and other challenges that contributed to the incident. Propose one or more strategies that could have been employed to promote a better outcome. Be sure to refer to elements of the communication process. Communication occurs continuously via different modes. When communicating the sender delivers a message to the receiver; however, there are multiple factors which influence the sender, the message, the receiver, and the internal and external climate. “The internal climate
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  • Fall '18
  • Marquis

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