hand outs midterm.docx - FUNCTIONS OF COMMUNICATION A Regulation and Control It is to control others by managing their behavior By means of the use of

hand outs midterm.docx - FUNCTIONS OF COMMUNICATION A...

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FUNCTIONS OF COMMUNICATION A. Regulation and Control It is to control others by managing their behavior. By means of the use of language, gestures, and emotions to manage individual or group activities. Verbal cues: are the specific words chosen and used. Nonverbal cues: include hand gestures, bodily action including posture, vocal tone and eye contact. 3 Development Stages of Regulatory function 1. The regulation of self by others - A person being controlled by others 2. The regulation of self by self – a person is controlling him/her self 3. The regulation of others by self – a person is controlling others B. Social Interaction A person’s emotional expression serves as a social expression which suggests prepared responses in others. Verbal cues: are the specific words chosen and used. The speaker and the listener should be respectful when using verbal cues, should be respectful of each other’s culture as well as of their age, gender, social status, and religion. Nonverbal cues: include hand gestures, bodily action including posture, vocal tone and eye contact. C. Motivation Speaker’s Purpose or reason in communication The key to communicative competence of a person is finding motivation to communicate better than he/she currently does. People are motivated to communicate in two ways – by approach or by avoidance – which show the positive and negative sides of motivation Positive Motivation Communication Goals – are the speaker’s objectives or purpose in a communication. The speaker’s motivation to reach his/her communication goal is the bridge to his/her self-assessment of effectiveness, confidence, skills, knowledge, etc. Types of Negative Motivation 1. Communication Apprehension – is the fear or anxiety that a person experiences as a result of either real or anticipated communication with a person or group of persons.
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