BUS_644 Week 5 - Assignment.doc - Running head ALLIANCE...

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Running head: ALLIANCE SUPERMARKET AND POINT-OF-SALE (POS) SYSTEMS1Alliance Supermarket and Point-of-Sale (POS) SystemsBUS 644 Operations ManagementDr. Kurt DieschMay 7, 2018
ALLIANCE SUPERMARKET AND POINT-OF-SALE (POS) SYSTEMS2Alliance Supermarket and Point-of-Sale (POS) SystemsAlliance Supermarkets has been using a point-of-sale (POS)system for some time to track its inventory. The system uses a laser scanner to read the universal product code (UPC) on each item at the checkout container. The UPC is a number that uniquely identifies the product on which is appears. Currently, Alliance is using the UPC information to update inventory records for each item. Although the system has greatly improved the company’s ability to replenish inventory promptly, the company still has some problems. For example, sudden changes in demand for a particular item can catch the company by surprise as it bases inventory replenishment on historical demand patterns. Further, demand patterns and preference may vary from one store to another depending on the customers served by each, but the inventory system groups all demand information together and treats each store equally. Finally, the manufacturers that make the products stocked by Alliance Supermarkets are always pressuring Alliance to help them target appropriate customers for special promotions and sales. The chief information officer (CIO) of Alliance realizes that much more could probably be done with the data collected from its POS system. For example, the company could analyze the relationship between each product’s sales and weather patterns. It is even possible to analyze an individual customer’s buying habits and identify instances in which a customer may be persuaded to try a different brand of a certain product.Innovative uses of the information form POS system and Reduction Cost.
ALLIANCE SUPERMARKET AND POINT-OF-SALE (POS) SYSTEMS3According to Williams and Walker (2011), the benefit of POS for retail order forecast accuracy and find that in most cases, order forecasts based on POS data exhibit lower forecast errors than those based on order data. In an article when “suppliers use demand forecasts to position inventory across the distribution network, plan and procure transportation capacity, and adjust production schedules … determine capacity requirements, and procure raw materials. On the demand side, demand forecast also enables suppliers to develop sales and marketing plans to maintain and grow their retail sales (Williams and Waller, 2011). An additional key factor along

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