Chapter 14.docx - Business Information Systems Chapter 14 Project Management Business Value and Managing Change Runaway Projects and System Failure

Chapter 14.docx - Business Information Systems Chapter 14...

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Business Information Systems Chapter 14 Project Management, Business Value, and Managing Change Runaway Projects and System Failure - Runaway projects: 30% - 40% IT projects o Exceed budget o Fail to perform as specified - Types of system failure o Fail to capture essential business requirements o Fail to provide organizational benefits o Complicated user interface o Inaccurate data Project Management - Activities including planning work - Five major variables o Scope o Time o Cost o Quality o Risk Management Structure for Information Systems Projects - Hierarchy in large firms o Corporate strategic planning group Responsible for firms strategic plan o Information systems steering committee Reviews and approves plans for systems in all divisions o Project management group Responsible for overseeing specific projects o Project team
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Responsible for individual systems project Linking Systems Projects to the Business Plan - Information Systems Plan o Identifies systems projects that will deliver most business value - Road map indicating direction of systems development o Purpose of plan o Strategic business plan rationale o Current systems o New development to consider o Management strategy o Implementation plan o Budget Information Requirements and Key Performance Indicators - In order to plan effectively, firms need to inventory and document existing hardware, software and systems - Develop effect information systems plan - Strategic analysis o Key performance indicators o Sees information requirements as determined by a small number of KPIs o
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