COMMUNICATION SKILLS Teaching Notes/Handbook
SUMMARY CONTENTS INTRODUCTION TO COMMUNICATION LISTENING SKILLS STUDY SKILLS READING SKILLS NOTE TAKING PREPARING FOR EXAMINATIONS
4 INTRODUCTION TO COMMUNICATION In this section, we shall examine the field of communication to serve as a foundation to what follows in the course. Principally, we shall define communication; outline its elements, principles and its importance in academic and life in general. We shall also briefly examine the various types of communication. Objectives of the topic At the end of this topic, you should be able to: a) Define communication b) Discuss the elements that constitute communication c) Explain the importance of communication in academics and in life in general d) Outline the important principles of communication e) Discuss the various types of communication What is Communication? The term communication comes from a Latin word ‘communicare’ which means to make common or share. Therefore, communication is a process by which meaning is exchanged between individuals or an individual and a group through a common system of symbols, signs and behavior. head2right The definition of communication is shared in the Webster's Dictionary as "sending, giving, or exchanging information and ideas," which is often expressed nonverbally and verbally. head2right A plethora of authors have defined communication including Gamble and Gamble, who define communication as a desirable or accidental transfer of meaning. head2right Communication is also a process of sharing or exchanging ideas, information, knowledge, attitude or feelings through certain signs, symbols and behavior. head2right Communication is more than transfer of ideas and thoughts; it is a dynamic process of action and interaction towards desired goals. 1.2.1 Key phrases of definition a) Communication is a process : it is an activity which is an exchange of meaning that is dynamic. Communication is therefore not static. Communication as a process is a concept whose critical element is the changing nature of its occurrence. b) Communication involves meaning : meaning is shared understanding of message. The understanding of the meaning of another person’s message only occurs when you elicit common meanings for words, phrases, and non-verbal messages. c) Communication is a system of symbols, signs and behavior : the system may be in form of language, gesture, demeanor, facial expressions e.t.c. Importance of Studying Communication Communication is central to human life. You cannot avoid communication and you will engage in communication nearly every minute of every day in your life. In addition, communication plays a major role in every aspect of your life. Effective communication therefore both enhances your daily life and at the same time solves problems in your professional and personal life. Communication experts believe that poor communication is at the root of many of our problems.
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- Spring '18
- Computer Science, Lecturer