Module 2 DB2.docx - 1 How do you define quality of care 2 What factors can you control as a manager for your staff to provide high-quality care(which

Module 2 DB2.docx - 1 How do you define quality of care 2...

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1. How do you define quality of care? 2. What factors can you control, as a manager, for your staff to provide high-quality care(which factors are internal and which are external)? 3. If an organization is deciding between several quality management programs which would you recommend and why?
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