Unit 8 Assignment Taylor Hartigan.docx - Taylor Hartigan Unit 8 Assignment Case Study Décor my eyes I Introduction A Stakeholders and their interests 1

Unit 8 Assignment Taylor Hartigan.docx - Taylor Hartigan...

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Taylor Hartigan Unit 8 Assignment Case Study 3/23/19 Décor my eyes I. Introduction A. Stakeholders and their interests 1. Clarabelle Rodriguez- her interests would be not only is she a customer of the company but she was a victim of the company because she was constantly harassed, she had a financial stake within the company at this point spending more money then she had authorized or planned to spend for glasses that were not the quality that she was under the impression that she would be. She also felt scared and in danger for her life. 2. Vitally Borker -also known as Stanley Bolds and Tony Russo- his interests in this case was first and foremost the money, he expects to make a profit on what he sells through his website and when someone wants a refund they take the money he is making which obviously upset him. He gains a certain reputation by talking to people the way he does which gets him noticed and moves his company up higher within search engines which increases sells. 3. Brands sold by Borker and his company- The have interests in this case too, because they want their designs to sell, the worse reputation that the owner of the company has then eventually the less their designs are going to sell, because honestly no one is going to want to buy from a
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company that acts this way. If the companies they sell with have a bad reputation then it will rub off on them causing them to potentially lose out as well. 4. Citibank- They have an interest in this case because they hold the account of Ms. Rodriguez, they want to have a good reputation and due to the circumstances in this case, taking a call and carrying out actions that were
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  • Spring '12
  • Westerman
  • Want, Counterfeit, Clarabelle Rodriguez

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