CHEC68PlanningInstallationMaintenanceGuide.pdf

CHEC68PlanningInstallationMaintenanceGuide.pdf - Toshiba...

This preview shows page 1 out of 478 pages.

Unformatted text preview: Toshiba Global Commerce Solutions Checkout Environment for Consumer-Service Software Software Planning, Installation, and Maintenance Guide Version 6.8.3 TC62-0010-03 1 Note Before using this information and the product it supports, be sure to read the general information under Safety, Notices, and “Additional notes” on page 116. December 2017 This edition applies to the Toshiba Checkout Environment for Consumer-Service for Version 6 Release 8, Modification 3 and to all subsequent releases and modifications until otherwise indicated in new editions. This release replaces the Toshiba Checkout Environment for Consumer-Service Planning, Installation, and Maintenance Guide, TC62-0010-02. Current versions of the Toshiba Global Commerce Solutions documentation are available on the website at . When you send information to Toshiba, you grant Toshiba a nonexclusive right to use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation to you. © Copyright Toshiba Global Commerce Solutions, Inc. 2011, 2017 Contents About this guide....................................... 9 How this guide is organized................................................... 9 Who should read this guide.................................................... 9 Where to find more information...........................................10 Related publications............................................................... 10 Websites....................................................................................11 Lane identification.................................................................. 31 BOSS identification................................................................. 32 Default user accounts............................................................. 32 BOSS user accounts.......................................................... 33 Lane user accounts........................................................... 33 Lane auto-logon...................................................................... 34 Chapter 4. Customization overview...... 35 TC62-0010-03............................................................................13 TC62-0010-02............................................................................13 TC62-0010-01............................................................................13 TC62-0010-00............................................................................13 G362-0622-01............................................................................13 G362-0622-00............................................................................14 G362-0601-01............................................................................14 G362-0601-00............................................................................14 Process flow............................................................................. 35 Step 1. Set up SDK for lane and BOSS................................. 35 Step 2. Customize components............................................. 36 Customizing the lane components................................ 36 Customizing the GUI component.................................. 36 Customizing the BOSS component................................36 Advanced extensions....................................................... 36 Step 3. Generate IBM Systems Director packages for software distribution.............................................................. 37 Hierarchical design.......................................................... 37 Part I. Introduction..................................15 Chapter 5. Customizing the lane........... 39 Summary of Changes.............................13 Chapter 1. System overview.................. 17 Lane components ................................................................... 18 BOSS components................................................................... 18 Additional components..........................................................19 Toshiba Store Integrator ................................................. 19 Toshiba Remote Management Agent ........................... 19 IBM Systems Director...................................................... 20 IBM DB2 Universal Database ........................................ 21 IBM WebSphere Application Server .............................21 Java for POS devices ....................................................... 21 Microsoft ActiveSync....................................................... 22 CHEC on Microsoft Windows........................................22 CHEC on 4690...................................................................22 Part II. Planning and customization...... 23 Chapter 2. Prerequisites........................ 25 BOSS and lane hardware....................................................... 25 BOSS and lane software......................................................... 26 POS systems.............................................................................27 Chapter 3. Administrative information.............................................. 29 Network planning...................................................................29 Network identification........................................................... 30 CHEC on 4690 network identification...........................31 © Copyright Toshiba Global Commerce Solutions, Inc. 2011, 2017 Understanding lane configurable options...........................39 Option layers.....................................................................40 Lane configuration metadata..........................................41 Edit constraints................................................................. 43 Using the self checkout configuration utility......................44 Launching the configuration utilities............................ 44 Using the configuration utilities.....................................44 Complex options.............................................................. 46 Propagating configuration changes...............................48 List of configurable options...................................................49 Item identification ranges and bar code formats......... 50 Configuring terminal options.........................................51 Configuring store-specific options.................................55 Configuring scan and bag lane security........................56 Customizing text and audio.................................................. 57 Languages content and extensions................................ 57 Creating lane application text and audio extensions.......................................................................... 59 Customizing audio content.............................................61 Customizing text content................................................ 61 Customizing graphics content........................................63 Packaging your changes.........................................................64 Chapter 6. Customizing the GUI............65 Basic GUI customization tasks.............................................. 65 Customizing color............................................................ 65 Customizing images and adding retailer logos........... 65 Customizing text.............................................................. 66 Changing the GUI look and feel........................................... 66 SC GUI files....................................................................... 66 Extension files................................................................... 67 3 Changing colors................................................................67 Changing images..............................................................70 Changing text....................................................................73 Using GUI tools....................................................................... 74 UIM Emulator................................................................... 75 Debug GUI application....................................................75 The svref.jar reference JAR file..............................................75 Extracting files from svref.jar file................................... 75 Building Business Partner JAR files for SC GUI extensions................................................................................. 76 Creating Business Partner JAR files ..............................76 Testing Business Partner JAR files ................................ 76 Packaging your extensions.................................................... 76 Configuring languages on the mobile terminal......... 115 Configuring languages on the lane..............................116 Additional notes....................................................................116 Chapter 7. Customizing the BOSS........ 77 Chapter 11. Scale system integration. 125 Configurable options.............................................................. 77 Exception seeding................................................................... 79 Importing and exporting security data ...............................80 Adding shopper assistant profiles........................................81 Report customization............................................................. 81 Configuring scheduled report output..................................81 Overriding locale properties................................................. 82 Adding a custom logo to the BOSS login screen................ 83 Quick Lookup management..................................................83 Creating custom Quick Lookup items................................. 84 Scheduled tasks....................................................................... 85 Setting up tares for weight-required items......................... 86 Packaging your changes.........................................................87 Chapter 8. Creating extension packages................................................. 89 Launching the packaging wizard......................................... 89 Screens for the lane................................................................. 91 Screens for the BOSS...............................................................95 Finalizing the package..........................................................105 CHEC on 4690 considerations for creating extension packages.........................................................106 Loading a package................................................................ 108 Chapter 9. Managing languages......... 109 Adding new languages........................................................ 109 Lane translation (Lane Application).................................. 109 Adding a language to the lane's GUI................................. 109 POS message translations.................................................... 110 Mobile Terminal.................................................................... 111 Adding new languages for Quick Lookup........................111 Quick Lookup Items...................................................... 111 Quick Lookup GUI applet.............................................112 BOSS translation (BOSS Web application)........................ 112 Mobile Terminal Configuration utility...............................113 Supported languages............................................................113 Installing language packs.................................................... 114 Installing language packs on the BOSS.......................114 Installing language packs on the lane......................... 114 Configuring languages.........................................................115 Configuring languages on the BOSS........................... 115 4 Planning, Installation, and Maintenance Guide Chapter 10. Security considerations.. 119 RMA and SSL.........................................................................119 HTTPS.....................................................................................119 Auditing................................................................................. 119 User IDs and passwords...................................................... 119 BOSS........................................................................................120 Lane.........................................................................................122 Other security considerations............................................. 123 Scale file management.......................................................... 125 Scale file processing.............................................................. 125 Scale file records and processing........................................ 126 Archiving scales files............................................................ 129 Invocations............................................................................. 129 Part III. Installation and initial configuration.........................................131 Chapter 12. Overview.......................... 133 Assumptions.......................................................................... 133 Installation media................................................................. 133 Lane platform installation.............................................133 BOSS platform installation............................................133 IBM Systems Director installation............................... 134 Software applications.....................................................134 Customized packages.................................................... 134 Process overview...................................................................135 Chapter 13. Platform installation........ 137 Before you begin installation...............................................138 Installing Java and setting environment variables on the enterprise BOSS.............................................................. 138 BIOS setup..............................................................................139 Upgrading the BIOS on the BOSS................................ 139 Configuring the BOSS BIOS settings .......................... 139 Configuring the lane BIOS settings..............................140 In-store BOSS platform installation....................................141 Installing Windows Server 2012 on an in-store BOSS................................................................................. 141 Installing the BOSS platform DVD.............................. 142 Enterprise BOSS platform installation............................... 149 Installing the enterprise BOSS Platform DVD on the enterprise BOSS........................................................149 Installing a fresh BOSS installation from manufacturing................................................................ 153 Lane platform installation ...................................................154 Lane platform installation (CHEC 6.8.3 or earlier)....154 Lane platform installation (CHEC 6.8.2 and later).... 157 Running lane diagnostics (optional).................................. 162 Preinstalling software applications using a CD (optional) ............................................................................... 163 Chapter 14. IBM Systems Director setup...................................................... 165 Before you begin....................................................................165 Installing IBM Systems Director 6.3.3................................ 166 Installing Retail Extensions for IBM Systems Director....167 Installing ISD plugin .....................................................167 Installing the Retail Enterprise Service (RES)................... 167 Verifying IBM Systems Director installation.....................167 Configuring IBM Systems Director for event management.......................................................................... 169 Running the IBM System Director data capture function ..................................................................................170 Launching the CHEC JMX Browser through a .bat file...........................................................................173 Chapter 15. Upgrading to CHEC 6.8 and migrating to an enterprise BOSS.175 Upgrading to CHEC 6.8.3.................................................... 175 Upgrading a Windows lanes platform to CHEC 6.8.3...................................................................................176 Migrating to an enterprise BOSS using IBM Systems Director ..................................................................................177 Manually migrating to an enterprise BOSS ...............179 Migration script to populate the summary table.......180 Enterprise BOSS Performance Tuning ........................181 Upgrading IBM Websphere Application Server V8.5.5 with Fix Pack 12.........................................................182 Steps for manual upgrade............................................. 182 Upgrading using IBM Director / SWD Utility........... 183 Chapter 16. Store or lab installation... 185 Before you begin....................................................................185 Local system configuration..................................................186 Configuring the BOSS....................................................186 Configuring the lane...................................................... 191 IBM Systems Director discovery of the BOSS or Master Agent......................................................................... 192 Software distribution on Windows.................................... 195 Package order..................................................................195 Installing the BOSS and lane applications ................. 196 Backing up RMA Security Files.......................................... 199 Configuring language settings............................................ 199 Configuring the lane terminal settings.............................. 199 Configuring the lane replication settings.......................... 201 Installing the Store Integrator on Toshiba POS controllers...............................................................................203 Store operations.....................................................................203 Removing a lane....................................................................203 InstallShield error resolution...............................................203 Chapter 17. CHEC on 4690 installation considerations.................. 207 Configuring terminal IP settings for enhanced terminals.................................................................................207 Configuring terminal environment variables (4690 only) ....................................................................................... 208 Configuring the Store Integrator ....................................... 208 Migrating to CHEC on 4690................................................ 209 Installing CHEC on 4690......................................................209 CHEC on 4690 post-installation procedure ............... 210 Configuring the 4690 terminal ........................................... 211 Configuring the 4690 DHCP server in the controller configuration.................................................211 Configuring the 4690 system configuration settings.212 Configuring a Java 2 self checkout lane ..................... 212 Configuring a Java 6 or TDK8 self checkout lane ..... 214 Configuring the CHEC hybrid lane ............................216 Adding terminal printer settings................................. 221 Configuring terminal scale settings............................. 221 Setting up the POS terminals........................................ 222 Configuring the lanes in the BOSS...............................222 Updating the Self-Checkout Security Module Firmware .........
View Full Document

  • Summer '17
  • Michael Hart
  • Point of sale, NCR Corporation, Vermiform appendix, IBM WebSphere Application Server

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern