ITSS- Assignment 3 - Shriya Bahri ITSS 3300 Business...

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Shriya Bahri ITSS 3300 February 13, 2019 Business Process Modeling 1. The current testing process that EA Games utilizes is inefficient and unpredictable. The department responsible for testing new games is given four weeks to complete the testing, but this deadline does not account for the likelihood of Type A errors which, requires the testers to start the process from the beginning again, and sets them back by weeks. Therefore, even though the testing phase is assigned a certain amount of time in which it needs to be completed, in reality, it is difficult to determine how long testing will actually take. 2. 3. Three metrics to measure the impact of the existing process on operational efficiency: a. Instead of starting the four-week timeline over again after a Type A bug is fixed, calculate the entire time the Post-Production process takes from the beginning to the very end of the testing phase; this will give EA Games an idea of how long its
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  • Fall '15
  • Bhattacharjee
  • Business process modeling, Process modeling, EA Games

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