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Unformatted text preview: information exchange. The feeling or sense that the other is really listening and involved in the interaction b. The purpose of connection- to use messages to accomplish personal, group, or social goals. I seek your compliance, laughter, or learning. Also, to grow the relationship between the parties. I want us to be equals and like each other. How does communication work? a. Communicator features: Have goals and intentions, filters such as attitudes, cultural values, and beliefs. b. Channels: Broad (face to face), Narrow(electronic) The elements of the process 1. Noise- the signal to noise ratio (annoying body language) 2. The key is to reduce noise and increase signal strength Elements of the Process 1. Messages-verbal and non-verbal 2. Impact, or effect 3. Context/culture- Norms, values, expectations, customs, rituals...
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- Spring '08
- Communications, Personality Differences Effects, annoying body language, signal strength Elements