Case Study Analysis 2.docx - Case Study Analysis 2 Georges...

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Case Study Analysis 2 Georges Hotel
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Case Study 2 This is an analysis of The Georges Hotel Scenario B: Succession Planning. Georges Hotel can use a lot of revamping for their company. The information below will cover hotel management to plan for family changes, clear recruitment and selection plan, and recommendations for the issue of a new CEO. How would you advise hotel management to plan for family changes? Cindy Mitchell, the director of human resources will need to hold a meeting with Chad Mitchell and Jeff Mitchell to initiate a conversation about creating an employee handbook. The case states that there is not an employee handbook, little formal policy structure, no employee complaint procedure and very little supervisor training [Gus13]. In order for a business to remain successful it is vital for everyone to know the rules and how to follow them. Being a family owned operation it is important for everyone to be treated equally regardless if they are related or not. If one person gets “special treatment” it is easy for other employees to catch on and have negative feelings about the company that they work for. Management will need to evaluate their org chart. In the case it discusses children of the family getting ready to graduate from college and wanting to go into the family owned business[Gus13]. There should be job opportunities for all family members who want to work at the family owned business. With the mentioning of possibly opening a new location it would be a great opportunity for the newly educated individual’s to job shadow those who are in the current position and see if that is truly the position that they desire. If the position is no longer appealing to them they might consider a different position within the family hotel. Management
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