MGT 300 Ch11 PP notes.docx - MGT 300 Ch11 PP notes...

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MGT 300 Ch11 PP notes Personality, Behavior, and Organizational Behavior Personality Personality Is Who You Are •Consists of stable psychological traits and behavioral attributes that give a person her/his identity Big Five Personality Dimensions •Extroversion: How outgoing, talkative, sociable, and assertive a person is. •Agreeableness: How trusting, good-natured, cooperative, and soft-hearted one is. •Conscientiousness: How dependable, responsible, achievement-oriented, and persistent one is. •Emotional stability: How relaxed, secure, and unworried one is. •Openness to experience: How intellectual, imaginative, curious, and broad-minded one is. Do Personality Tests in the Workplace Work? •Use professionals. Rely on reputable, licensed psychologists for selecting and overseeing the administration, scoring, and interpretation of personality and psychological tests. Not every psychologist is an expert at these kinds of tests. •Don’t hire on the basis of personality test results alone. Supplement any personality test data with information from reference checks, personal interviews, ability tests, and job performance records. Also avoid hiring people on the basis of specified personality profiles. •Be alert for gender, racial, and ethnic bias. Regularly asses any possible adverse impact of personality tests on the hiring of women and minorities. This is truly a matter of great importance, since you don’t want to find your company (or yourself) embroiled in a lawsuit at some point downstream. •Graphology tests don’t work, but integrity tests do. Personality traits and aptitudes cannot be inferred from samples of people’s penmanship, as proponents of graphology tests claim. However, dishonest job applicants can often be screened by integrity tests. Dishonest people are reportedly unable to fake conscientiousness. Four Traits Important in Organizations Self-Efficacy •Belief in one’s personal ability to do the task •Learned helplessness: debilitating lack of faith in one’s ownability to exercise control over one’s environment Self-Esteem •Extent to which one likes or dislikes themselves Locus of Control •How much people believe they control their fate through their own efforts Emotional Stability •Extent to which people feel secure and un-worried •How likely people are to experience negative emotions under pressure

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