MGT 300 Ch11 PP notes
Personality, Behavior, and Organizational Behavior
Personality Is Who You Are
•Consists of stable psychological traits and behavioral attributes that give a person her/his identity
Big Five Personality Dimensions
•Extroversion: How outgoing, talkative, sociable, and assertive a person is.
•Agreeableness: How trusting, good-natured, cooperative, and soft-hearted one is.
•Conscientiousness: How dependable, responsible, achievement-oriented, and persistent one is.
•Emotional stability: How relaxed, secure, and unworried one is.
•Openness to experience: How intellectual, imaginative, curious, and broad-minded one is.
Do Personality Tests in the Workplace Work?
•Use professionals. Rely on reputable, licensed psychologists for selecting and overseeing the administration,
scoring, and interpretation of personality and psychological tests. Not every psychologist is an expert at these kinds
•Don’t hire on the basis of personality test results alone. Supplement any personality test data with information from
reference checks, personal interviews, ability tests, and job performance records. Also avoid hiring people on the
basis of specified personality profiles.
•Be alert for gender, racial, and ethnic bias. Regularly asses any possible adverse impact of personality tests on the
hiring of women and minorities. This is truly a matter of great importance, since you don’t want to find your
company (or yourself) embroiled in a lawsuit at some point downstream.
•Graphology tests don’t work, but integrity tests do. Personality traits and aptitudes cannot be inferred from samples
of people’s penmanship, as proponents of graphology tests claim. However, dishonest job applicants can often be
screened by integrity tests. Dishonest people are reportedly unable to fake conscientiousness.
Four Traits Important in Organizations
•Belief in one’s personal ability to do the task
•Learned helplessness: debilitating lack of faith in one’s ownability to exercise control over one’s environment
•Extent to which one likes or dislikes themselves
Locus of Control
•How much people believe they control their fate through their own efforts
•Extent to which people feel secure and un-worried
•How likely people are to experience negative emotions under pressure