BSBPMG515 - Manage Project Human Resources.pdf - Business...

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Contemporary Project Management
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Chapter 1 / Exercise 12
Contemporary Project Management
Kloppenborg
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Business, Accounting and Finance BSBPMG515 - Manage project human resources Learner Materials and Assessment Tasks
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Contemporary Project Management
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Chapter 1 / Exercise 12
Contemporary Project Management
Kloppenborg
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1 | P a g e
2 | P a g e Table of Contents About BSBPMG515 Manage project human resources ........................................................................ 4 Determine resource requirements for individual tasks to determine required project personnel levels and competencies ........................................................................................................................ 7 Activity 1 ............................................................................................................................................... 17 Establish project organisation and structure to align individual and group competencies with project tasks ......................................................................................................................................... 19 Activity 2 ............................................................................................................................................... 28 Activity 3 ............................................................................................................................................... 35 Allocate personnel to the project to meet planned work outputs throughout project timeline ..... 37 Activity 4 ............................................................................................................................................... 46 Apply human resources management (HRM) methods, techniques and tools to support engagement and performance of personnel ....................................................................................... 47 Activity 5 ............................................................................................................................................... 53 Activity 6 ............................................................................................................................................... 57 Negotiate, define and communicate clear project role descriptions ................................................. 58 Activity 7 ............................................................................................................................................... 64 Identify, plan and implement ongoing development and training of project team members to support personnel and project performance ...................................................................................... 66 Activity 8 ............................................................................................................................................... 72 Measure individuals' performance against agreed criteria and initiate actions to overcome shortfalls in performance ..................................................................................................................... 73 Performance Management Fundamentals .......................................................................................... 78 Activity 9 ............................................................................................................................................... 87 Activity 10 ........................................................................................................................................... 103 Implement processes and take action to improve individual performance and overall project effectiveness ....................................................................................................................................... 104 Activity 11 ........................................................................................................................................... 114 Monitor and report, for remedial action, internal and external influences on individual and project team performance and morale .......................................................................................................... 116 Activity 12 ........................................................................................................................................... 120 Activity 13 ........................................................................................................................................... 122 Activity 14 ........................................................................................................................................... 125 Activity 15 ........................................................................................................................................... 130 Implement procedures for interpersonal communication, counselling, and conflict resolution to maintain a positive work environment ............................................................................................. 131
3 | P a g e Activity 16 ........................................................................................................................................... 157 Identify and manage inter-project and intra-project resource conflict to minimise impact on achievement of project objectives .................................................................................................... 159 Disband project team according to organisational policies and procedures ................................... 165 Activity 17 ........................................................................................................................................... 167 Identify and document human resource issues and recommended improvements ....................... 169 Activity 18 ........................................................................................................................................... 175 Assessment…………………………………………………………………………………………………………………………………… 177
4 | P a g e About BSBPMG515 Manage project human resources Application This unit describes the skills and knowledge required to manage human resources related to projects. It involves planning for human resources, implementing personnel training and development, and managing the project team. It applies to individuals responsible for managing and leading a project in an organisation, business, or as a consultant. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. Unit Sector Management and Leadership Project Management Elements and Performance Criteria ELEMENT PERFORMANCE CRITERIA Elements describe the essential outcomes.

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