Assignment 1
HMGT 420
University of Maryland University College
Although healthcare is considered to be a high-risk establishment, delivery processes can
be designed to prevent failures and certain harms to its patients and care givers. Healthcare
organizations can make commitment to improve the safety of patients by detecting and analyzing
patients’ injuries and near misses. Such organizations should also be an environment that can
balance the need to report events and also have a high need to take disciplinary actions as soon as
possible so people will know to act accordingly or there are consequences. This will ensure that
improvements in the safety of all patients are maintained. Another key aspect when it comes to
the safety of patients are the involvements of the patients and also their families in this process.
Systemic improvements are very important in the way healthcare is delivered should not be made
at the expense of weakening of the sense of professional responsibility. Healthcare professionals
always need to have the ability to be well prepare both physically as well as mentally to carry (5
Comprehensive Patient Safety, 2004).
I think due to technology and easy access to hospital reviews and such only, hospitals are
forced to be a bit more transparent than they have ever been about their responsibilities
accordingly. As consumers pay more for healthcare, they are demanding more accuracy and
transparency. “It’s estimated that over 84 percent of patients use online provider reviews to help
make care decisions” (Health Catalyst, 2018). With increased transparency, hospitals need to
