HR310 Final Exam.docx - Final Exam Case Studies Case Study...

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Final Exam Case Studies Case Study 5.3 -Getting the Message Across, Case Study 10.1 Everyone Loves Mrs. Noble, And Case Study 16.2 A Special Kind of Financing Human Resources 310: Leadership and Team Building Nicholas Hochstatter March 11, 2018 5.3
1. The problem at the college campus radio station, WCBA, is that every semester several incidents occur from inexperienced disc jockeys violating rules of the Federal Communication Commission (FCC) (Northouse, 2016). Additionally, the program director Ann Caldera has not been able to stop this long-standing trend from reoccurring each semester. The few student workers that are selected to join WCBA are reported as being very motivated, highly confident (sometimes naively so), and overly eager (Northouse, 2016). These are normally decent traits to have, but when combined with the lack of understanding most of these students have regarding the legal responsibilities of being on air, there are great liability concerns for the university that supports WCBA (Northouse, 2016). Organizations found guilty of violating FCC regulations and policies could receive federal penalties, such as fines, operating restrictions, or bans from airtime communication. Therefore, it is very important that this issue is resolved. The main problem at WCBA is not that inexperienced college students are making mistakes, rather, it is that the program director of the campus radio station is not doing more to prevent these mistakes from continuing to transpire. At the beginning of each semester, Caldera gives the students a complete handout on the policies and procedures of live radio communication (Northouse, 2016). However, it does not state that she requires each student to prove their knowledge and understanding of the material in the handout, this could explain why so often students are found in violation of said on air policies and procedures. Caldera is noted as being called the nicest advisor on campus by students; since she recognizes their quality and subsequently allows them to do what they want at the station (Northouse, 2016). This could be problematic by giving new broadcast students too much room to operate freely. Also, the program director also claimed that she tries to get to know each of the new students personally because she wants everybody to be happy at WCBA, and works very hard to build a relational climate at the station (Northouse, 2016). This could be

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