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Running head: NO GOOD DEED 1No Good DeedMyra Barnett Troy University -Organization Dev & Change MGT -6681 XTIDApril 3, 2019
NO GOOD DEED2No Good DeedIntroduction The Lilburn Art Community Festival is held each fall, during the last Saturday of September in downtown Lilburn, GA. Located 24 miles from Atlanta, Lilburn has a total population of 12,481 and boasts the slogan “Small Town, Big Difference”. The median income for Lilburn residents isright around 55,000 and home values are 173,000. Thirty percent of residents have a bachelor’ degree or higher and 58% are home owners.During the month of September, weather is often mild but also unpredictable. It is important to prepare for rain as the festival has been interrupted several times from the lack of doing so. The weather predications for this year’s Art Community Festival are mild with temperature of 76 degrees and a 10% chance of rain.The Lilburn Art’s Festival has been held each year for the past 40 years and is sponsored by the Lilburn Women’s Club and the City of Lilburn. The proceeds from the festivals provides scholarships, supports the arts and enrich the city of Lilburn through beautification and public health projects. There are tons of vendors, free train rides, live music and much more. Our vendors range from a Genealogy booth to Build a Craft with the Home Depot to Guitar Strumming on the Fly. The festival is held from 9:00am to 5:00pm in City Park located in Downtown Lilburn.AnalysisLast year’s festival presented major problems and exposed several failures within the organization and facilitation of the event. Some of the most evident symptoms which triggered the need for change included the high-turnover rate for volunteers, the lack of involvement of local artists, which was lower than any previous year and the community backlash from the mis-printed phone number.The Jay Galbraith’s Star Model will be the diagnostic module used to establish awareness of failures for the festival during the 2018 season. This model argues that for an organization to be effective, its strategy, structure, processes, rewards and people practices must be in alignment (Palmer, Dunford, Buchanan, 2017). Based on the research conducted, there is a trend of disjointment in relationships (volunteers to hired staff; board of directors to artists; staff to community and a lack of strategy, structure and processes. The Star Model will guide leaders andaid the actions to align all areas into one seamless organization for maximum effectiveness. The first component of the STAR model is identifying the strategy or goal. There is a lack of strategic goals for the Lilburn Art festival. Leaders have not decided of which direction the organization should go. Staffed members are not trained, there is not a universal focus on supporting the community festival and there is a growing trend that staffed members only concern is being in charge jeopardizing credibility of the staff and commitment to the festival.