WoWQues.docx - 1 Walking out of the store at the end of...

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1. Walking out of the store at the end of your shift you pass through the Fresh Fruit and Veg section and spot a few grapes on the floor. You: Kick the grapes under the table so that they can’t be seen Call out to a nearby team member to say the grapes need picking up Stop on your way out to pick up the grapes and put them in the bin Walk past the grapes, and leave them for someone on the next shift to tidy up 2. A customer comes into the store and asks if you stock a fruit called Cantaloupe. You've never heard of it before. You: Suggest to the customer that they look up the product on their phone to show you what it looks like Politely point to the signs in front of each product in the fresh produce section the customer may have missed Apologise to the customer, say you have never heard of that fruit before but you will find someone straight away who can help Apologise to the customer, say you have never heard of that fruit before and walk them over to a
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  • Spring '16
  • Want, store manager, Sliced bread,  Kick

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Christopher Reinemann
"Before using Course Hero my grade was at 78%. By the end of the semester my grade was at 90%. I could not have done it without all the class material I found."
— Christopher R., University of Rhode Island '15, Course Hero Intern

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