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mngtstudyguide ch 2,3,4

mngtstudyguide ch 2,3,4 - Mastering Self Leadership Chapter...

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Mastering Self- Leadership- Chapter 2, 3, 4 - Story of woman searching for pants in clothing department store- “the way we behave toward others will largely determine the way they behave toward us” - Impact the world has on us: 1- External factors: “being rewarded for what we do can influence what we choose to do in the future” (rewards and laws) 2- Personal Factors: (book is more concerned with this) - 3 factors places important influences on the others 1- Behavior helps determine what we will be faced with in our world 2- The influence the world has on our behavior is also important 3- Ourselves - Current Self- leadership tendencies concerning 6 self-leadership strategies quiz - Self- control or self management- area of thought - World- altering strategies: 1- Reminders and attention focusers: using physical objects to remind us or to focus our attention on things we need to do 2- Removing negative cues 3- Increasing positive cues - Self- imposed strategies: 1- Self observation: determining when, why, and under what conditions we use certain behaviors 2- Self- goal setting: set a destination in terms of what you want to achieve 3- The Search for Purpose: story of Holy Grail, 6 universal values (“Wisdom of Solomon at Work”)- wisdom, justice, integrity, compassion, courage, faith 4- Self- reward 5- Self Punishment 6- Practice - Natural Rewards: 1- Externally administered reward we most often identify regarding work organizations (praise, pay raise, promotion, bonus) 2- Rewards that are so closely tied to a given task or activity that the two cannot be separated (individual who enjoys reading the paper and spends a great deal of time doing so— natural reward) -Natural rewarding activities tend to make us feel more competent and tend to help us feel self-controlling - Using natural rewards to enhance our self- leadership: 1- building more naturally enjoyable features into our life’s activities 2- intentionally focusing our thoughts on the naturally rewarding aspects of our activities
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- Emotion regulation- the processes by which we influence which emotions we have, when we have them and how we experience and express them can enhance both health and effectiveness Chapter 5- Decision Making, Learning, Creativity, and Innovation - Decision making- the process by which managers respond to opportunities and threats by analyzing options and making determinations about specific organizational goals and courses of action - Decision making in response to opportunities occurs when managers search for ways to improve organizational performance to benefit customers, employees and other stakeholder groups - Decision making in response to threats- occurs when events inside or outside the organization are adversely affecting organizational performance and managers are searching for ways to increase performance Decision making process is either programmed or nonprogrammed: - Programmed decision making- routine, virtually automatic decision making that follows established rules or guidelines (example: most decision making that relates to the day to day
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