1. Explain a content theory of motivation and a processtheory of motivation and illustrate how they can explainactions of individual in the case study.In case study Joy of chocolate company Suzy’s funded her new business which herredundancy package from safe way store where she had been general managers.She’s motivation was to fulfil her ambition of having her own business and achieveher dream of creating gourmet chocolates. In the few years period her redundancySuzy had spent her holidays achieving professional qualification in chocolate’smaking and before stating the business she had spent six month gaining valuableworking experience with varies chocolate firms in Europe. In early days Suzyconsidered survival a major achievement but as time passed her ambition for thebusiness grew. She made choices and work hard and successful her dreams.IncaseresearchJoyofthechocolatecompanySuzyfundeditsnewcompany,theredundancypackagefromthesafestorageinwhichshewasmanagingdirector.She’smotivation was to fulfil her ambition of having her own business and achieve her dream of creating gourmet chocolates. Inthelastfewyears,SuzyhadspenthervacationsobtainingaprofessionalqualificationintheproductionofchocolateandspentsixmonthsgainingpreciousworkwithvariouschocolatecompaniesinEuropebeforeshedeclaredherbusiness. Suzyconsideredsurvivaltobeamajorachievementintheearlydays,butherbusineMotivation TheoryContetnt TheoryProcess Theory
ssambitiongrewovertime.Shechoseandworkedhardandherdreamsworkedsuccessfully.2. Explain methods used by managers to improve jobperformance within the workplace and justify theirsuitability.
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