globalsupplychainmanagement-131128031225-phpapp01.pdf - Global Supply Chain Management BA 33303 Selected Company DHL Company – Retailing Company NAME

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Global Supply Chain Management BA 33303 Selected Company: DHL Company Retailing Company NAME MATRIX NUMBER CHIN FUI YIEN BB09110006 GAN SIEW KIM BB09110307 LAI KIM KHYUN BB09110089 MARGARETH VIOLLITHA CHARLES BB09170476 WANG JIN BB10170874
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Overview of DHL Company It commits expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. **(DHL Global,2012) Ithasbeenfoundby3entrepreneurs AdrianDalsey,Larry Hillblom andRobert Lynn inSanFrancisco. Vision by Frank Apple To improve if we want to maintain long-term relationships with our employees, customers and shareholders. And, we can improve tremendously if wesystematically address our weaknesses. **(DHL, 2012)
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Cont . It has stands tall as the global market leader of the international express andlogistic industry. **(DHL, 2012) It keeps adapt and improve their service to meet the changing needs of the customers both at local and global level.**(DHL, 2012) It consists of 4 divisions: (1) express division, (2) global freight forwarding division, (3) supply chain division and (4) globalmaildivision It follows ISO 14000 standard as guidance to build trust and credibility within theirinternational environment.
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Question 1 Discuss the statement Time is equal to money within the context of supply chain management for both manufacturing and retail organizations
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Supply Chain Management The planning and management of all activities involved in sourcing and procurement, conversion and all logistics management activities which includes coordination and collaboration with channel partners such as suppliers, intermediaries, third-party service providers and customers. **(Wisner, Tan&Leong, 2012) It is a business solution to ensure the chain leading from suppliers to manufacturers then to the end users run efficiently. **(Said, 2006)
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(1) Efficiency It is an internal standard of performance and it constructs “for doingthethings right” . **(Pfeffer,Jeffrey&Salancik,2003) Runinhighefficientcondition workwillnotbepostponed smooth production & shipped out/sold out goods on time profit For example, DHL has used their commitment to innovation anddisciplinedapproachtoperformancemeasurement,quality assurance, project management, environmental management andprocessimprovement. **(DHL Global,2012)
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(2) Changing & Improvement Firm has to be open to changing and improvement to ensure continuous operation and survival in today’s uncertain business environmentbecausetimeisequaltomoney. **(Borgström,2011) Evaluation and modification are considered consistently in the business process, services, products and operations in order to beatequivalencewiththechangesonthesystemsandtrends.
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