markandrufusdhl-170614093252.pdf - BUILDING THE CASE FOR ACTIONABLE CUSTOMER EXPERIENCE PERSPECTIVES FROM A B2B ENVIRONMENT Mark Parsons – CCO DHL

markandrufusdhl-170614093252.pdf - BUILDING THE CASE FOR...

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BUILDING THE CASE FOR ACTIONABLE CUSTOMER EXPERIENCE PERSPECTIVES FROM A B2B ENVIRONMENT Mark Parsons CCO DHL Supply Chain
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2 DHL who are we?
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