COMM 301 Final Study Guide.docx - COMM 301 Exam Study Guide...

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COMM 301 Exam Study GuideChapter 1Defining RelationshipsCentral to being humanDistinction between interaction and a relationshipInterpersonal: mutual influence, Unique interaction patternsClose: emotional attachment, irreplaceable Types of RelationshipsRelationship dimensions Role relationship, interpersonal, close relationshipSchutz’s theory of interpersonal needs &need types5 Principles of Interpersonal Comm:Nonverbal, verbal, communication isinevitable, interpersonal communication goal4 Principles of Relational CommCommunication sends a variety of relational message, dynamicFollows both linear and nonlinearChapter 2Definition of IdentitySocial Identity TheorySocial Expansion Theory (ppt.10)Self Presentation (ppt.13; p.25)Used to highlight, rather than inventing, certain aspects of selfHighlighting aspects of the self that are contextually appropriate is an important component of communication competenceGoffman’s Dramaturgical Perspective (ppt.14)People engage in both front and back stage behaviorsFace Threatening Act (p.47)Behaviors that detract from an individual’s identity by threatening either their positive or their negative face desires.Preventative Face work (p.50; ppt.17)Corrective Face work (ppt.17; p.41)Chapter 3Types of AttractionPhysical, social, taskPerceptions of Reward Value (p.61)Companionship, affection, sex, fun, financial resourcesExpectancies (p.62-63)Behavioral expectations, play a large role in the attraction processPersonality Differences (p.67)Attachment styles, Relational beliefsSelf-esteem, narcissism Universal standards of beauty (p.69)Body and facial symmetryBody proportionally and golden ratioWaist-to-hip ratioThe loss-gain effect (p.73)Reflects what happens to attraction when a person’s behavior moves from positive to negative or neg. to pos.The Hard-to-Get Phenomenon (p.73)Person who acts somewhat hard to get is perceived as attractiveChapter 4Defining UncertaintyInability to predict someone’s attitudes and behaviorsSelf uncertaintyPartner uncertaintyRelationship uncertainty
Principles of Uncertainty Reduction TheoryPeople communicate to get information and reduce uncertainty, especially during initial encounters with others.Increased knowledge of what kind ofperson another is that provides an improved forecast of how a future interaction will turn out.The Theory of Motivated Information Management (ppt.14; p.86) Consistent with predicted outcome value theoryExpectancy Violations Theory Predictive expectancies: tell people what to expect in a given situation based on what normally occurs in that particular context and/or relationshipPrescriptive expectancies: tell people what to expect based on general rules of appropriatenessTypes of Expectancy Violations in Close RelationshipsCriticism or accusation, Relationshipescalation, Relationship de-escalation, Uncharacteristic relational behavior, Uncharacteristic social behaviorChapter 5Knapp’s “Coming Together” Stages (p.117)

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