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AbstractJob satisfaction and motivation can drive well job performance. Byinvestigating the correlation between job satisfaction (JS), motivation andcorporate social responsibility (CSR), this study will offer evidences tounderstand the main causes of job dissatisfaction and identify the bestsolutions for solving the problem of nursing shortage.The literature review will examine different academics‟ research to support thenew conceptual model that explains the correlation between JS, motivationand CSR. It is proved that CSR will drive motivation and JS while motivationwill foster JS.Under triangulation strategy, both quantitative and qualitative studies such asfocus group, online survey and pilot test will employ to assess HospitalAuthority (HA)nurses‟JS, motivation and the CSR of HA as well as theircorrelations with each other. Qualitative data will principally adopt throughin-depth interview with a small sample, for the purpose of reviewing thebackground of nursing industry in Hong Kong as well as the performance ofthe nurses, while quantitative data will collect through online interview andpersonal interview regarding to the individuals‟motivation and JS of theirnursing job and their perceptions of HAs CSR. By using snowball samplingapproach, personal interview and online survey has collected a sample of 134.
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Modern Business Statistics with Microsoft Excel
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2To evaluate the collected data and to test the data validity along with thegeneral fitness of the research model in this research study, statistical softwareSPSS will be applied.There findings in this research have determined that CSR and motivation willdrive JS, while CSR can drive the motivation as well.This research recommends HA to establish greater CSR and motivation as itcan help to drive nurses‟JS and generate better job performance. For example,the hospital can improve its triage system to reduce the retention of patients inward, and as a result, reduce the nurses‟ and patients‟ dissatisfaction towardsthe poor working condition. Besides, HA can launch more corporate socialresponsibility policies so as to drive favorable goodwill itself, and therefore,reinforce the JS.Finally, this research will review the limitations of analysis and providediscussion of its contributions to the nursing industry, academic along with thesociety. As a foundation, it acts to develop for further research. In additions, itwill also offer recommendations for future studies.
3Chapter 1Introduction1.1 RESEARCH BACKGROUNDIn Hong Kong, the problem of nursing shortage has been persisting over adecade because of the job dissatisfaction and its correlation betweenrecruitment and retention. Under the non-discriminatory health care system inHong Kong, the factor of heavy workload has caused nursing shortage in thepublic care sector more serious than the private care sector. With the heavyworkload and extremely poor work condition in the public hospitals, it is less

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Term
Spring
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Tags
The Land, researcher, Corporate social responsibility
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Modern Business Statistics with Microsoft Excel
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Chapter 10 / Exercise 14
Modern Business Statistics with Microsoft Excel
Anderson/Sweeney
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