week 5.docx - Group communications in healthcare are...

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Group communications in healthcare are inevitable. You have groups in committees, patient care and even among your co-workers, so group dynamics are necessary to understand for managers. There is a process that a group must go through in order to be successful. Forming, Storming, Norming and Performing are the stages a group must go through to accomplish what is needed (Marquis & Huston, 2017 p. 513). Forming is when expectations are defined, and relationships are fashioned. Storming is where subgroups are formed. There can be some conflict in this stage but if the manager is good, they can weather it well. Norming is when struggle is overcome. Performing is the last stage, this is the conclusion of the group process. The Group dynamic on my unit wasn’t always cohesive. In fact, several months ago, there were many problems between several of the staff members. There was some lateral bullying and we were stuck in the storming phase for a while. Storming is where there is a lot of conflict, and there was certainly a lot
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