See discussions, stats, and author profiles for this publication at: Information systems in seaports: a categorization and overview Article in Information Technology and Management · November 2017 DOI: 10.1007/s10799-016-0269-1 CITATIONS 18 READS 1,191 2 authors: Some of the authors of this publication are also working on these related projects: Applications of Resource-Constrained Project Scheduling to Planning Problems in Maritime Logistics View project Optimizing Networks with Combined Cycle and Tree Structures View project Leonard Heilig University of Hamburg 29 PUBLICATIONS 215 CITATIONS SEE PROFILE Stefan Voss University of Hamburg 521 PUBLICATIONS 7,007 CITATIONS SEE PROFILE All content following this page was uploaded by Leonard Heilig on 24 December 2017. The user has requested enhancement of the downloaded file.
Information systems in seaports: a categorization and overview Leonard Heilig 1 • Stefan Voß 1,2 Ó Springer Science+Business Media New York 2016 Abstract Information systems have become indispensable to the competitiveness of ports, facilitating communication and decision making for enhancing the visibility, effi- ciency, reliability, and security in port operations under various conditions. Providing value-added information services and analytics is increasingly important to maintain a competitive edge and to fulfill regulatory requirements. Consequently, it is necessary to survey current information systems both from an academic and practical standpoint. In this paper, we present a classification and a comprehensive survey of information systems and related information technologies applied in ports. As such, the paper provides a state-of-the-art information-centric view on port operations and aims to bridge the gap between industry solutions and academic works. Keywords Port information systems Á Port information technologies Á Smart port Á Intelligent port Á Big data Á Port operations Á Maritime logistics Á Survey 1 Introduction Besides providing physical and technical infrastructure and being located in geographical proximity to important markets and hinterland connections, the competitiveness of ports is highly dependent on the costs, efficiency, relia- bility, availability, security/safety, and quality of the vari- ous offered services including transport services, value- added logistics services (e.g., packaging, warehousing, product finishing), and auxiliary services (e.g., pilotage, customs, etc.) [ 140 ]. As an essential gateway in global supply chains, ports need to integrate a variety of networks and involved actors in order to coordinate the flows of cargo, property rights, and payments [ 7 ]. In this regard, a port can be seen as a part of a cluster of organizations where the performance of the network, performing various activities in value-creating logistics chains, is a collective effort requiring an alignment of partners and business processes [ 68 ]. Information management and the process of digital transformation [ 56 ] play a critical foundation for
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