ISYS90048_02.pdf - ISYS90048 Managing ICT Infrastructure ISYS90048 MANAGING ICT INFRASTRUCTURE Malcolm Bertoni School of Computing Information Systems

ISYS90048_02.pdf - ISYS90048 Managing ICT Infrastructure...

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ISYS90048 Managing ICT Infrastructure 1 ISYS90048 M ANAGING ICT I NFRASTRUCTURE Malcolm Bertoni School of Computing & Information Systems Semester 1, 2017 Session 01 ISYS90048 Learning Outcomes 1.Explain current trends in ICT infrastructure and their impacts on ICT infrastructure management; 2. Demonstrate an awareness of current ICT governance frameworks and their relevance to the development of ICT infrastructure management plans and proposals; 3. Analyse current ICT infrastructure management plans and practice, and assess their degree of alignment with enterprise business and strategic goals; 4. Demonstrate an understanding of the need for the achievement of interoperability in enterprise-wide ICT infrastructures; 5. Demonstrate an understanding of the role and importance of ICT service provision and acquisition in the responsibilities of an ICT infrastructure manager. 2
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ISYS90048 Managing ICT Infrastructure 2 Teaching Session 02 1.Explain current trends in ICT infrastructure and their impacts on ICT infrastructure management; Overview of current trends in information & communication technology, Concepts behind the commoditisation of technology Concepts and impact of technological convergence Roles and relevance of social networking ICT Architectures 3 Roles of ICT in Business
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ISYS90048 Managing ICT Infrastructure 3 Gartner’s Strategic Technological Trends, 2017Trend No. 1: AI & Advanced Machine LearningAI and machine learning (ML), which include technologies such as deep learning, neural networks and natural-language processing, can also encompass more advanced systems that understand, learn, predict, adapt and potentially operate autonomously Systems can learn and change future behavior, leading to the creation of more intelligent devices and programs. Reasons: Processing power, advanced algorithms and huge data sets Trend No. 2: Intelligent AppsIntelligent apps, (virtual personal assistants, VPAs), have the potential to transform the workplace by making everyday tasks easier (prioritising emails) and its users more effective (highlighting important content and interactions Enterprise applications such as marketing or ERP will be AI enabled Using AI, technology providers will focus on advanced analytics and autonomous business processes By 2018, Gartner expects most of the world’s largest 200 companies to exploit intelligent apps 5 Gartner’s Strategic Technological Trends, 2017 cont Trend No. 3: Intelligent ThingsNew intelligent things generally fall into three categories: robots, drones and
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