89%(9)8 out of 9 people found this document helpful
This preview shows page 1 - 4 out of 12 pages.
Running Head: No Good Deed Goes Unpunished 1No Good Deed Goes Unpunished Ka ’Chica DukesDr. John Mankelwicz Wednesday, April 17, 2019Introduction
Running Head: No Good Deed Goes Unpunished 2The local arts festival that is held annually in June in Gulfport, MS has become an unsuccessful event over the years. Several external and internal factors have attributed to the lackof participation from the artist as well as the local community and as a result, funding for this event has become a scarce resource. The most recent incident that occurred was a misprinted phone number on the brochure which caused participants to be uniformed about the specifics of the event which in turn caused loss of business for the arts festival. Mark, the program volunteer,was in charge of logistics, coordination, planning, security, and public safety because of his previous experience with volunteering and the arts festival. Since Mark was in charge of planning and coordination process the Board of Directors feel that it was his responsibility to ensure the brochures were accurate before production. The arts festival is a part of the entertainment and arts industry, which provides educational programs as well as community outreach programs for the local community. Symptoms that Trigger an Awareness of the Need for ChangeLack of delegating responsibilities to volunteersInsufficient amount of staff employeesUnresponsiveness to local artist inquiresOverlapping of roles and responsibilities of the supervisor Passive management style of supervisorLack of internal training for staff employeesLack of funding due to low participationUndeveloped rules of conduct, behaviors, or guidelinesFavoritism and inconsistencies with the decision-making process from the Board of DirectorsInsufficient support from staff
Running Head: No Good Deed Goes Unpunished 3The Star ModelThe Star Model was chosen for this case because changes in one area will most certainly affect change in others. Furthermore, the star model creates a framework that will establish the foundation of the organization with clear and concise policies that manage employee behavior (Galbraith, 2011) If the strategy within the organization is not clear it has a ripple affect which causes the factors to be out of alignment with the others (Palmer, Dunford, & Buchanan, 2017). The star model will cover all of the areas that will have a significant impact on the change withinthe organization. Utilizing the star model will allow an extensive assessment to be completed which will in turn get to the root cause of the problem within the organization. Inconsistencies, poor management, and task overload will be brought to the forefront instead of the organization masking over the problem with poor leadership styles.