The role of emotional intelligence in leadership effectiveness_ a.pdf - THE ROLE OF EMOTIONAL INTELLIGENCE IN LEADERSHIP EFFECTIVENESS A META-ANALYSIS A

The role of emotional intelligence in leadership effectiveness_ a.pdf

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THE ROLE OF EMOTIONAL INTELLIGENCE IN LEADERSHIP EFFECTIVENESS: A META-ANALYSIS A Thesis Presented for the Master of Science Degree The University of Tennessee at Chattanooga Ashleigh D. Farrar May 2009
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ii Abstract Leaders are an essential element of the business world. While good leaders can provide many benefits for an organization, unsuccessful leaders can be detrimental. The notion that emotional intelligence plays a part in whether a leader is effective or not effective has recently been introduced. This study sought to unify the literature evaluating the possible link between emotional intelligence and leadership effectiveness. Meta- analytic techniques were used to analyze this relationship. Results revealed that overall, there is a positive relationship between emotional intelligence and leadership effectiveness. Also, while the type of emotional intelligence measure used served as a moderator to this relationship, a second and third meta-analysis supported the overall positive relationship of emotional intelligence and leadership effectiveness.
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iii TABLE OF CONTENTS INTRODUCTION .......................................................................................................... 1 Leadership .................................................................................................................. 2 Emotional Intelligence ............................................................................................... 5 Measures of Emotional Intelligence .......................................................................... 7 Present Study ............................................................................................................. 8 METHOD ...................................................................................................................... 10 Literature Search. ........................................................................................................ 10 Keywords ................................................................................................................... 10 Inclusion Criteria ....................................................................................................... 10 Coding of the Studies ................................................................................................. 11 Meta-Analytic Procedures ......................................................................................... 11 RESULTS ....................................................................................................................... 12 DISCUSSION ................................................................................................................. 15 REFERENCES ............................................................................................................... 19 APPENDIX ...................................................................................................................... 24
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1 Great responsibility comes with each leadership role. For this reason and others, leaders should be chosen wisely. Organizations have been obsessed with the idea of pinpointing specific traits or characteristics that can predict an effective leader (Kets de Vries, 1993; Higgs, 2002; Parry & Meindl, 2002). Because organizations can ultimately succeed or fail due to their leaders, a large amount of research has been devoted to this. Brown and Moshavi (2005) explained that organizations and scientists alike want to find the “X” factor of leadership. However, psychologists are still not certain whether there is one factor that may determine whether a leader succeeds or fails. With the growth of today’s service-oriented businesses, leaders are not just expected to manage, but to also lead with a sensitive aspect (Hogan et al., 1994). With these new types of demands, organizations and scientists are even more determined to find a successful selection method to choose leaders. One idea that has emerged recently is that emotional intelligence may play a part in why a leader succeeds or fails. The goal of this study is to examine the possible relationship between emotional intelligence and leadership effectiveness. To better understand the constructs, a history and some current views on leadership are discussed. The various emotional intelligence theories and measures are then discussed. Finally, the meta- analytic procedures and results are reported.
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