DB1.docx - It is no doubt that rudeness is America is...

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It is no doubt that rudeness is America is rising. The American federal government has been shut down for 28 days (CNN.com). The current President is well known for being a successful global business entrepreneur. As the President, it has been stated that his demeanor and temperament are unbecoming of a government official. His “off-the-cuff” remarks and social media posts are interpreted as not only rude, but border between the lines of brashness and/or harmful. Nonetheless, the bar has been raised and business in the 21 st century is more complicated than ever before. It is a given there has always been some form of rudeness in business. Hence why customer service is a key focus in so many major corporations. According to Blake Morgan, a Customer Experience Futurist, she compiled a list of the top 10 major companies that are setting a gold standard for what it means to put customers first i.e., creating a customer experience void of rudeness [ CITATION Mor18 \l 1033 ].
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  • Spring '12
  • JesseBarnes
  • Business, Rudeness, Blake Morgan

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