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RUNNING HEADER: FORUM 4 – REPLY 1 1 BUSI650: Forum 4 – Reply 1 Liberty University Dr. John Walls May 5, 2019 Taylor,
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FORUM 4 – REPLY 2 2 Interesting read on business process mapping (BPM). I fully agree with your definition of BPM. According to Bowles and Gardiner (2018), identified process mapping as one of the most commonly used tools in business process improvement. This is has been so true in my experiences. According to Bowles and Gardiner (2018), the inability to predict the results of process redesign is often cited as a reason for the failure of process improvement initiatives. I have seen this as also true. When process improvements occur the mapping of the original process needs to be done first to understand the outcomes of the process improvement. According to Rowell (2018), organizations can achieve significant benefits through the improved performance from the consistency of their operations, and become more capable of delivering higher levels of service for their customers, cost reductions, and operational
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  • Fall '13
  • Management, Business process modeling, Business process mapping

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