Unit 3.26 COMMUNICATION SKILLES FOR BUSINESS - Copy.docx -...

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P a g e|1COMMUNICATION SKILLES FOR BUSINESS
P a g e|2Table of ContentsINTRODUTION..............................................................................................................................3TASK 1: THEORY OF COMMUNICATION:................................................................................4Communication models and systems used in businesses:...........................................................4Model of Newcomb’s Inter-Personal Communication:............................................................5Model of Hoveland’s Persuasion:.............................................................................................5The Communication Systems Used in Businesses:.....................................................................6Communication Methods and Technology in Businesses:...........................................................7Verbal Communication:............................................................................................................7Non-verbal Communication:....................................................................................................7Written Communication:..........................................................................................................8Oral Communication:...............................................................................................................8Visual Communication.............................................................................................................9The Benefits of the Informal and Formal Communication:.........................................................9The benefits of formal communication are explained below:..................................................9The benefits of the Informal communication are explained below........................................10Explanation of How Technology is to Use for the Different Types of communication in aBusiness Environment:..............................................................................................................10Mobile phone:.........................................................................................................................10Internet:...................................................................................................................................11Emails:....................................................................................................................................11Social media:..........................................................................................................................11Making Communication Effective:............................................................................................11An outline of the principles of effective communication are described below:.....................11Now Including an Explanation of the Barriers to Effective Communication Giving Examplesof Barriers for Different Methods:.........................................................................................12Task 2 – ORAL IN COMMUNICATION:....................................................................................13Task 3 – COMMUNICATION IN WRITTING:...........................................................................14Conclusion:....................................................................................................................................21References......................................................................................................................................22
P a g e|3INTRODUTIONCommunication is the path of sharing one’s feeling to another and send the messages to anotherperson. There are two essential path to communicate with one another that is oral communicationand written communication. Oral communication is important for any business as well as writtencommunication is also important. Oral communication means communicate face to face andwritten communication means to provide information or knowledge in written. In properbusiness communication methods this two types of communication are used. Goodcommunication attract the clients and good manner and communication is able to convince theemployee, provide the best service and the company will be able to achieve the organizationalgoal. This report has explained different types of communication models used in theorganization. What types of Communication methods and technology used in businesses. Formaland informal communication benefits. And a dialogue between an irate customer and employee.And written a CV, Email and Leaflet.
P a g e|4TASK 1: THEORY OF COMMUNICATION:Good communication skill is one of the most important employee ability of any business. Thereare two types of communication one is written and another is oral. Good communicationbetween employee and clients for a business will be able to keep feasible working relationships.When an employee of a business works together team basis and communicate with each otherwell then the employee can be do the work efficiently and thus the organization will be capableof achieve their business goal and make more profit.

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Term
Summer
Professor
Dr.Mohiuddin
Tags
COMMUNICATION SKILLES, Informal and Formal Communication

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