Mini Task 3 (1).doc - MKF 2121 MINI TASK 3 1 A student wants to find out the average income of the respondents to the restaurant survey(can be found

# Mini Task 3 (1).doc - MKF 2121 MINI TASK 3 1 A student...

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MKF 2121 MINI TASK 3 1. A student wants to find out the average income of the respondents to the restaurant survey (can be found under week 4 tutorial on Moodle). She did so by computing the mean (average) value of people’s answers to question Q15 of the survey. The mean value she thus obtained is 3.5, which leads her to conclude that the average pre-tax income of the respondents to the survey is between \$30,000 and \$49,999. Do you agree with her approach? Briefly explain. I disagree with her approach. Her approach is wrong because the question is ranking ordering between values, which means it is ordinal scale. Meanwhile, the ordinal scales are belonging to categorical scales, which cannot add, subtract, or compute averages. 2. The research questions (RQ) below are developed to better understand customer satisfaction at the Crown casino a. Identify the key variables b. develop survey questions to measure these variables c. For each survey question you develop, describe the primary scale used

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• Crown casino, value of people