Lecture 9.pdf - Maintaining HR Building Positive Relation...

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1 Maintaining HR Building Positive Relation through: Reference: Dessler pp. 487-502 o Ensuring fair treatment o Communication o Using org. climate by survey o Develop employee recognition/retention program o Use employment involvement program o Creating ethical org. o Institute privacy policy o Employee protection programs safety and health hazards o Employee assistant program o Managing employee discipline Labor Relation & Collective Bargaining: Reference: Dessler pp. 530-539 o Concept o Negotiating team o Costing the contract with employees o Bargaining items- Mandatory, voluntary and illegal items o Building negotiation skill o Impasses, Mediation and strikes
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2 o Dealing with disputes and grievances Basics Decisions to develop employment relationships
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