Requirements Elicitation Techniques.docx - Requirements Elicitation Techniques 2.1.1 Interviews This involved visiting the kitchen to talk to the

Requirements Elicitation Techniques.docx - Requirements...

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Requirements Elicitation Techniques 2.1.1 Interviews This involved visiting the kitchen to talk to the management and staff about the operations of the kitchen and how they went about their day to day work. The customers found in the kitchen were also interviewed to establish their views of how the kitchen operates and how they went about acquiring food from the kitchen. The interview questions were prepared prior to the visit and were of relevance to the operations of a commercial kitchen. 2.1.2 Observation This involved personally visiting the kitchen and watching the kitchen staff, management, and customers performing their daily tasks. This observation process helped to actually see what the staffs did as opposed to just what they said they did. 2.1.3 Documentation Review This involved acquiring written documents like the cash sales books, receipt books, meal vouchers, change vouchers and price list units (PLU) from the kitchen and reading them to
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