517Task1.docx - Assessment Cover Page BSBMGT517 Manage...

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Student Declaration To be filled out and submitted with assessment responses I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s). I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me. I have correctly referenced all resources and reference texts throughout these assessment tasks. I have read and understood the assessment requirements for this unit I understand the rights to re-assessment I understand the right to appeal the decisions made in the assessment Student name Jessica Cadena Student ID number Student signature Jessica Assessment Cover Page BSBMGT517 Manage operational plan
Task 1: Develop an Operational Plan 1. Read the BBQ fun scenario information and documentation provided in Appendix 1 (page 10) and the BBQ fun simulated business documentation provided in Appendix 2 (page 23). Appendix 1: Scenario BBQ fun (e-Commerce Strategy) Background to scenario The BBQ fun Board of Directors and the CEO have decided to implement an e-commerce strategy to maintain or increase market share and revenue and satisfy customer needs in line with company strategic directions. You have been hired as an external consultant to manage operational planning activities for BBQ fun’s e- commerce strategy. Under the strategy, BBQ fun would offer all products in an online store. Stock could be stored at no extra cost at existing stores. Customers would cover delivery costs. Currently, BBQ fun has a website, but this website lacks e-commerce functionality. The website would need to be redeveloped to incorporate this functionality in line with relevant technical specifications. Existing infrastructure, such as office and store configurations, would need to be adapted to the new strategy. Additionally, assets, such as delivery vehicles would need to be acquired. New staff would need to be recruited and existing staff retrained or informed of the e-commerce strategy and associated operational and performance targets. All resourcing must be acquired and operations undertaken in accordance with relevant internal and external standards – legislation and codes of practice; intellectual property (IP) rights and responsibilities; and organisational policies and procedures. Preliminary approval has been given to amend existing budget and operational planning to incorporate this strategy. It is now 30 June 2013 and e-commerce operations are expected to be underway in one year and three months, by 1 October 2014. Scenario task As the external consultant, you will need to determine physical and human resourcing requirements. Review organisational documentation and undertake preliminary research on e-commerce. Consult with the following personnel to determine resourcing needs: ● Sales and Marketing Manager ● technology consultant. You will then need to plan physical and human resourcing and establish associated

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