www_476_IM_F2007_3a_culture

www_476_IM_F2007_3a_culture - Management 476 International...

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Unformatted text preview: Management 476 International Organizational Behavior Culture Objectives For Today Thomas Chapter 2 National Culture Organizational Culture Video What is Culture Finalize presentation dates Additional group members ? Any changes ? Management 476: 3a Introduction Study Guide: Thomas - Chapter 2 1. Describe yourself using the terms in Box 2.2. 2. Compare and contrast national culture and organizational culture. 3. What is the meaning of "strong culture"? 4. What are the strengths and weaknesses of a strong culture? 5. Give a current events example of in-group bias. Management 476: 3a Introduction Video What is Culture Vivid examples ? What did you see ? Management 476: 3a Introduction Self-Check What does Thomas stress in chapter 2 that goes beyond the video? Be specific There are at least 6 additional points. Management 476: 3a Introduction National Culture Patterned ways of Thinking, Feeling, and Reacting Cultural Values Systematic (Related) Components Values, Beliefs, Assumptions Learned (internalized) when very young Least visible aspect of context Management 476: 3a Introduction National Culture Culture = Context Like FISH, we are unaware of the water until removed from our typical context (water or culture) Management 476: 3a Introduction Analogies for National Culture Culture = Context Your analogies Management 476: 3a Introduction Review Culture is mostly invisible Within culture = homogeneous (oblivious) Across cultures = comparisons salient Management 476: 3a Introduction Contrast Effects Contrasts Awareness differences salient ("visible") Comparisons Understanding Group Projects = comparisons Management 476: 3a Introduction My Example European Headquarters Brussels: highly diverse Eng, Sales, Mktng, Mfg, Finance Who ate lunch together Management 476: 3a Introduction Your Examples Management 476: 3a Introduction Generalizations Attitudes and Behavior Most people Most of the time Not ALL people Not ALL the time Differences WITHIN all cultures Management 476: 3a Introduction Dangers of Oversimplification Management 476: 3a Introduction Relative Meaning of Individual Cultural Values A Person X in Culture A Person X in Culture B X A B B Average in Culture A < Average in Culture B Management 476: 3a Introduction Relative Cultural Values X = same absolute value Different Meaning Based on Context Describe Person X in Culture A Describe Person X in Culture B Management 476: 3a Introduction For example: Collectivism Person X in Culture A Higher than average collectivism Such as in the U.S. Person X in Culture B Lower than average collectivism Such as in Korea Management 476: 3a Introduction Relative Meaning of Individual Cultural Values A Person X in Culture A Person X in Culture B X A B B Person X = H collectivism in Culture A (x = above purple mean) Person X = L collectivism in Culture B (x = below green mean) Management 476: 3a Introduction Personal Application Think of a time when you changed contexts and went from being low to high (or high to low) for example collectivistic relative to the context Describe this contrast Management 476: 3a Introduction Personal Application Did this involve culture shock? Your examples Management 476: 3a Introduction Organizational Culture What do you know about organizational culture? Management 476: 3a Introduction Organizational Culture Artifacts visible Espoused Values words In-Use Values behavior Basic Assumptions Implicit and unconscious Management 476: 3a Introduction Which is MOST important? Artifacts Espoused Values In-Use Values Basic Assumptions Why ? Management 476: 3a Introduction Strong versus Weak Culture What is a weak organizational culture? Management 476: 3a Introduction Could you explain this chart? Weak Culture Heterogeneous Strong Culture Homogeneous Management 476: 3a Introduction Strong Organizational Culture Positive aspects of strong culture Examples Negative aspects of strong culture Examples Management 476: 3a Introduction Functional vs Dysfunctional Functional Integrating mechanism Predictability For employees and customers Dysfunctional Resistant to change For employees and customers Management 476: 3a Introduction Myths about Strong Org Culture FACT: Strong organizational culture is NOT necessarily related to firm performance Management 476: 3a Introduction Contingency - It Depends Competitive Advantage If strong and functional Valuable and hard to imitate Competitive Disadvantage If strong and dysfunctional Destructive and hard to change If weak Conflict, Confusion, Lack of Coordination Management 476: 3a Introduction My Example Don't fix it if it isn't broken Management 476: 3a Introduction Contingency Model Key = Congruence (fit) between context and norms If environment is complex and ambiguous, strong shared norms for flexibility are functional If environment is stable and predictable, strong shared norms for procedures are functional Management 476: 3a Introduction Paradox Strong Culture A strong organizational culture that emphasizes flexibility Examples ? Management 476: 3a Introduction Presentation Dates Anglo Latin N. Europe E-C Europe Asia Arab Oct 11 Oct 18 Oct 25 Nov 1 Nov 8 Nov 15 You may exchange dates with another student. Finalize dates by Tuesday Sept. 11. Management 476: 3a Introduction Your worst group experience Write down specifics Management 476: 3a Introduction Group Expectations Start thinking about expectations that you would like to propose for your presentation group We will work on this in class on Thursday Write them down; All members sign Turn at end of class on Thursday Management 476: 3a Introduction For Thursday Presentation Group Expectations National Culture compared to Organizational Culture Contrast effects and Stereotypes Be sure to review the study guide for Thomas Chapter 2 Management 476: 3a Introduction Study Guide: Thomas - Chapter 2 1. Describe yourself using the terms in Box 2.2. 2. Compare and contrast national culture and organizational culture. 3. What is the meaning of "strong culture"? 4. What are the strengths and weaknesses of a strong culture? 5. Give a current events example of in-group bias. Management 476: 3a Introduction ...
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This note was uploaded on 03/31/2008 for the course MGT 476 taught by Professor Vandye during the Winter '07 term at Michigan State University.

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