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BSBWOR501 Personal Work GoalsTask 1 Position description: Sales associate at Samsung (Cheil Australia)Roles: To present and deliver a positive brand experience for the shopper covering all store services and products as an Samsung expert in store and constructs brand advocacy and excitement through building relationships, training and formulating an outstanding shopper experience via product demonstration and engagementDuties: This will require communication to the customers, assistance for customers and attend the training and development event.Performance PlanSupport the organisations’s strategic directions by providing a professional,transparent client centered service provider & world class leader that support excellence in innovation & continuous improvement.Organizational goalsEnsure each shopper has the best in class experience with Samsung brandExperience with using multiple forms of information and strategies to achieve sales targetsIncrease revenue of the company every yearWork activityDescriptionGoal/sKPIsTimeframePerson responsibleEffectively use of marketing strategy The effort needs to make to use effective promotional technique to build good position in the new market Team goal 1:To expand thebusiness in newmarket.Increase the number of customer by 10% in following two monthWithintwo monthMarketingmanagerStrong intra personal andinter personal skills to Foster Constructing close relationships with store managers to ensure the Personal work goal 1:Find a mentorthat will help me develop my Improve PC skills including: SAP and MSoffice knowledge One monthmanager
relationshipsprovision of high levels ofcustomer service in stores via communication and managementcommunication skills and other requiredskills by the end of first quarter.and applicationEnsure each shopper has the best in class experience with Samsung brandDevelop knowledge and basic computer skills to maintain all activity records and data, audit checks and report on all phases of sales and competitor activity in line with company policies, procedures and management requirements Team goal 2: Achieve a business excellence score of 3 by the end of theyear, through participate in the business excellence system and training programCustomer satisfaction survey rate on service and performance One monthSales Manager Strong attention to detail and flexibility toprocess actions in a fast paced and competitive Capability to deal with constructive confrontationand conflict managementPersonal work goal 2:delegate workand task moreeffectively to work on my self development free up an hour or two per dayTwo monthSales associate
environmentII) JOURNALChosen Work planWorkactivityDescriptionGoalsKPITimeframePersonresponsibleEffectively use of marketing strategy The effort needs to make to use effective promotional technique to build good position in thenew market To expand thebusiness in newmarket.