bsbwor501Personal Work Goals.docx - BSBWOR501 Personal Work...

  • No School
  • AA 1
  • DoctorStar10655
  • 8
  • 100% (13) 13 out of 13 people found this document helpful

This preview shows page 1 - 4 out of 8 pages.

BSBWOR501 Personal Work Goals Task 1 Position description : Sales associate at Samsung (Cheil Australia) Roles : To present and deliver a positive brand experience for the shopper covering all store services and products as an Samsung expert in store and constructs brand advocacy and excitement through building relationships, training and formulating an outstanding shopper experience via product demonstration and engagement Duties : This will require communication to the customers, assistance for customers and attend the training and development event. Performance Plan Support the organisations’s strategic directions by providing a professional,transparent client centered service provider & world class leader that support excellence in innovation & continuous improvement. Organizational goals Ensure each shopper has the best in class experience with Samsung brand Experience with using multiple forms of information and strategies to achieve sales targets Increase revenue of the company every year Work activity Description Goal/s KPIs Timefra me Person responsible Effectively use of marketing strategy The effort needs to make to use effective promotional technique to build good position in the new market Team goal 1: To expand the business in new market. Increase the number of customer by 10% in following two month Within two month Marketing manager Strong intra personal and inter personal skills to Foster Constructing close relationships with store managers to ensure the Personal work goal 1: Find a mentor that will help me develop my Improve PC skills including: SAP and MS office knowledge One month manager
relationships provision of high levels of customer service in stores via communicati on and management communicati on skills and other required skills by the end of first quarter. and application Ensure each shopper has the best in class experience with Samsung brand Develop knowledge and basic computer skills to maintain all activity records and data, audit checks and report on all phases of sales and competitor activity in line with company policies, procedures and management requirements Team goal 2: Achieve a business excellence score of 3 by the end of the year, through participate in the business excellence system and training program Customer satisfaction survey rate on service and performance One month Sales Manager Strong attention to detail and flexibility to process actions in a fast paced and competitive Capability to deal with constructive confrontation and conflict management Personal work goal 2: delegate work and task more effectively to work on my self development free up an hour or two per day Two month Sales associate
environment II) JOURNAL Chosen Work plan Work activity Description Goals KPI Timeframe Person responsible Effectively use of marketing strategy The effort needs to make to use effective promotional technique to build good position in the new market To expand the business in new market.

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture