Tiffany C158-B.docx - Patient and Family-Centered Care Organizational Self-Assessment Tool Elements of Hospital-Based Patient and Family-Centered

Tiffany C158-B.docx - Patient and Family-Centered Care...

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Patient- and Family-Centered Care Organizational Self-Assessment Tool Elements of Hospital-Based Patient- and Family-Centered Care (PFCC) and Examples of Current Practice with Patient and Family (PF) Partnerships 1 Codes: PFCC=Patient- and Family-Centered Care; PF=Patient and Family; PAS= Performance Appraisal System Institute for Healthcare Improvement and the National Initiative of Children’s Healthcare Quality, developed in partnership with the Institute for Family-Centered Care Page 1 Domain Element 1 Low to High Do not kno w Leadersh ip / Operatio ns Clear statement of commitment to Patient Family Centered Care and Patient/Family partnerships 1 2 3 4 5 Explicit expectation, accountability, measurement of Patient Family Centered Care 1 2 3 4 5 Patient/Family inclusion in policy, procedure, program, guideline development, Governing Board activities 1 2 3 4 5 Mission, Vision, Values Patient Family Centered Care included in Mission, Values, and/or Core Values 1 2 3 4 5 Patient/Family “friendly” Patient Bill of Rights and Responsibilities 1 2 3 4 5 Advisors Patient/Family serve on hospital committees 1 2 3 4
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