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SUPERVISOR TRAINING PROGRAMLauren DonnahooHCM 315 - Healthcare SupervisonColorado State University - Global CampusProfessor Andrew Hoburg
INTRODUCTION•Background and why are we here?•Overview of Training:•Patient and Staff Safety•Workplace expectations and Human Resources•Network and Technology•Leading Employees•Performance Appraisals•Communication and Teamwork•Financing - the Budget
PATIENT AND STAFF SAFETY•Primary reason we are all here•Culture Assessments•Risk Management - Supervisor’s Role•Disciplinary actions
WORKPLACE EXPECTATIONS & HUMAN RESOURCES•Laws and Regulations•Governing Agencies•Company Policies•Absence and Tardies, Paid Time Off•Corrective Action and Appeal Process•Dress Code and Professional Appearance •Standards of Excellence: Service, Quality, Team, Personal, Communication
NETWORK AND TECHNOLOGY•Electronic Health Record (EHR) - Epic•Time Clock: Kronos•Employee Page - The Source