Lebanonhotel website evaluation marble tower

Lebanonhotel - Lebanon Hotel Website Evaluation Modified from Work by Dr Rob Law and Dr Cathy H.C Hsu Hong Kong Polytechnic Institute Hong Kong

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Lebanon Hotel Website Evaluation Modified from Work by Dr. Rob Law and Dr. Cathy H.C. Hsu Hong Kong Polytechnic Institute, Hong Kong, China Student Name: ___Kimberly Jalm ______________________________ Date of Evaluation: October 21, 2007 Hotel Name:_Marble Tower_______________________________________________________________ URL for Website:_http://www.marbletower.com.lb/marble/html/index.html___________________ Attribute (Circle the correct response) Very Poor Poor Fair Good Excellent Not Available Overall Reservation information 1 2 3 4 5 NA Room rates displayed 1 2 3 4 5 NA Availability/dates 1 2 3 4 5 NA Online/real time reservations 1 2 3 4 5 NA Secure payment system 1 2 3 4 5 NA View or cancel reservations 1 2 3 4 5 NA Reservation policies 1 2 3 4 5 NA Check in and check out time 1 2 3 4 5 NA Worldwide reservations phone number 1 2 3 4 5 NA Payment options 1 2 3 4 5 NA Special request forms 1 2 3 4 5 NA Overall Facilities information 1 2 3 4 5 NA Hotel location maps 1 2 3 4 5 NA Hotel features such as on-site parking, pool, etc. 1
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 03/31/2008 for the course ? ? taught by Professor ? during the Fall '05 term at Indian Hills CC.

Page1 / 3

Lebanonhotel - Lebanon Hotel Website Evaluation Modified from Work by Dr Rob Law and Dr Cathy H.C Hsu Hong Kong Polytechnic Institute Hong Kong

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online