Example Term Project W.19.pdf - Organizational Behaviour...

This preview shows page 1 - 4 out of 22 pages.

1 Organizational Behaviour Term Project: Shoppers Drug Mart BUS1021 Section ____ Bob Delaney Date:___________ This report contains my/our own work and has not been submitted, in whole or in part, towards fulfilling requirements in any other course, either at Conestoga College ITAL or elsewhere. I/We understand that plagiarism, whether intentional or unintentional, will be dealt with in accordance with college policy and practice. Signature: Date: Signature: Date:
2 Group Organizational Behaviour Project Executive Summary 3 Pick an Organization 4 Research Question 4 Interview 4 Background Information 4 SWOT Analysis 5 Four OB Concepts 7 Analysis & Alternatives 8 Analysis for Job Satisfaction 8 Alternatives for Job Satisfaction 9 Analysis of Reward Systems including Money as a Motivator 9 Alternatives for Reward Systems Including Money as a Motivator 10 Analysis of Group Development, Group Structure & Group Cohesiveness 10 Alternatives for Group Development, Group Structure & Group Cohesiveness 11 Analysis of Effectiveness of Organizational communication processes 11 Alternatives for Effectiveness of Organizational Communication Processes 12 Recommendation 13 Fix the ineffective communication 13 Conclusion 14 References 15 Appendices 17 Appendix A - Manager Interview 17 Appendix B - Employee Interview 20
3 Executive Summary The organization we chose to study for this project was the pharmacy department of the Shoppers Drug Mart located at______________. Shoppers Drug Mart is a subsidiary of Loblaws Inc., acquired on March 28, 2014. This particular store was chosen because _________ ’s sister, is an employee here. Because of this, ____________ was aware of certain new happenings in __________ s department, and thought it would be interesting to study. Early into the project, it was realized that the scope of this project had to be narrowed to only the pharmacy department because of the number of employees within it. Our research question was, “How can Shopper’s Pharmacy decrease work related stress levels in their employees?” Based on this, the four OB concepts used for analysis were Job Satisfaction; Reward Systems Including Money as a Motivator; Group Development, Group Structure, and Group Cohesion; and Effectiveness of Organizational Communication. Analyzing the interview responses through these points of view lead to the following conclusions: employees are satisfied; rewards systems are adequate; the department is highly effective in team and individual efforts; and that the upward communication is flawed. Because the communication issues were most significant in creating stress in the employee’s lives , our recommendations were given on that concept. The issues in communication are furthering the cycle of unreasonable goals set by the corporate office.

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture