AcronisRansomwareProtection_userguide_en-US.pdf - Table of...

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2 Copyright © Acronis International GmbH, 2003-2018Table of contents 1Introduction ....................................................................................................................31.1What is Acronis Ransomware Protection? ................................................................................31.2System requirements .................................................................................................................31.3Installing Acronis Ransomware Protection ................................................................................41.4Upgrading Acronis Ransomware Protection..............................................................................41.5Technical Support ......................................................................................................................52Getting started ................................................................................................................62.1Acronis account .........................................................................................................................62.2Getting started with Acronis Cloud ...........................................................................................62.2.1How we ensure security of your data ............................................................................................................73Backing up data ...............................................................................................................83.1Backing up files and folders .......................................................................................................83.2Removing data from Acronis Cloud ...........................................................................................84Recovering data .............................................................................................................104.1Recovering data from Acronis Cloud .......................................................................................104.2Recovering a file version ..........................................................................................................105Acronis Active Protection ...............................................................................................115.1Protecting your data from ransomware ..................................................................................125.2Managing Acronis Active Protection .......................................................................................136Acronis Mobile ..............................................................................................................156.1Installing Acronis Mobile .........................................................................................................166.2Backing up your mobile device to Acronis Cloud ....................................................................166.3Recovering mobile data ...........................................................................................................166.4Recovering data to a new smartphone....................................................................................176.5Mobile app settings .................................................................................................................177Glossary of Terms ..........................................................................................................20
3 Copyright © Acronis International GmbH, 2003-20181Introduction 1.1What is Acronis Ransomware Protection? Acronis Ransomware Protection is a software suite that ensures the security of information on your PC. It combines two features that supplement each other to provide you with enhanced protection of your personal data: Acronis Active ProtectionThis service protects your computer from ransomwaremalicious software that blocks access to some of your files or entire system and demands a ransom for unblocking. Based on a heuristic approach, Acronis Active Protection monitors processes running on your computer by using the real-time mode. When it detects a third-party process that tries to encrypt your files or inject malicious code into a healthy process, it informs you about it and asks if you want to allow the process to modify your files or block the process. Even if your files were encrypted by ransomware, you can recover them from temporary copies. Refer to Acronis Active Protection (p. 11) for details. File-level backup to Acronis CloudYou can protect files such as documents, photos, music files, and video files from corruption or loss by backing up them to the secure Acronis Cloud. Because files are stored on a remote storage, they are protected even if your computer is lost, stolen, or destroyed. Your data can be entirely recovered onto a new device, if needed. Changes to the protected files are automatically uploaded to the cloud storage to keep the backup up-to-date. With Acronis Ransomware Protection, you receive a free 5 GB of cloud storage space. If this is not enough, you can buy more space. Refer to Backing up files and folders (p. 8) for details. Acronis Mobile Because you have storage space on Acronis Cloud, you can use it to protect not only the data on your computer, but your mobile data as well. Acronis Mobile is a free application that allows you to back up your data to Acronis Cloud, and then recover it in case of loss or corruption to the same or a new mobile device. The application supports smartphones and tablets running iOS or Android operating systems. Refer to Acronis Mobile (p. 15) for details.

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