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Password_Reset_Guide.doc - Coast Guard Pay & Personnel...

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Coast Guard Pay & Personnel CenterTopeka, KSSetting Up and Using the Self-Service Password ResetFeatures in Direct Access and T-PAXContents:Direct Access (DA) Account Setup.................................................................................................................................2Add Your E-Mail Address to Set Up Forgotten Password Function...........................................................................2To Change Your Password and Change or Setup Forgotten Password Help:.............................................................2Direct Access (DA) Self Service Password Reset..........................................................................................................4Rules for Direct Access Passwords:............................................................................................................................6Travel Preparation and Examination System (TPAX) Account Setup............................................................................7Travel Preparation and Examination System (TPAX) Password Reset..........................................................................91
Direct Access (DA) Account SetupYour userID is either:A.Your EMPLID; orB.The first two letters of your first name followed by the first two letters of your last namefollowed by the last four digits of your EMPLIDC. A different userID assigned by PPC or CG-634Your userID should never change or expire.Add Your E-Mail Address to Set Up Forgotten Password FunctionYourbusiness emailaddress must be correct to use the forgotten password reset.Follow these steps toverifythe email address in your user profile:1.Select the My Email Addresses link from self-service menu2.Enter your Business Email (Note: If the business type is not listed, select it from the drop-downmenu).Check the "Preferred Address" box.3.Click the Save button.To Change Your Password and Change or Setup Forgotten PasswordHelp:1.Locate theEnterprise Menu(bottom, left side of the window) and click theChange MyPassword.LinkThe Change password page appears.2
2.Select a security question from the drop-down list.3.Enter your Response to the security question:4.In theNewPasswordedit box enter the new password.In theConfirmPasswordedit box, enter your new password again.5.ClickChange Password.6.The save conformation page will display:Click the OK button to continue.7.You will be returned to the Change Password page. Click the Home link, it is located at the top ofthe screen, to return to the main menu.3
Direct Access (DA) Self Service Password ResetFollow these steps if you forget your password:1.Click the "Forgot MY Password?" link. .2.Enteryour User IDand click theContinuebutton.Note: If your account is not setup, the following error message will display:Follow the instructions in the message for assistance.

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Term
Fall
Professor
NoProfessor
Tags
E mail, Letter case, E mail address, Lower case, Self service password reset

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