Org theory doc.docx

Org theory doc.docx - Benjamin J Weins(2008 did a case...

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Benjamin J. Weins (2008) did a case study on the Student Academic Services Department at Seattle Pacific University (SPU). His focus was on four perspectives needed to better the foundation of an organization, the human resource, structural, political, and the cultural structures found in the book, Reframing Organizations (1997), as cited in Case Study- Student Academic Services at Seattle Pacific University (2008). Weins pointed out how outdated SPU’s internal structure was before being overhauled; he presented the undeveloped departmental goals, hazy mission statement, the “hands-off” approach of the department, and validated the students being passed around continuously and therefore not receiving appropriate academic services. They were falling through the cracks; the school’s retention rating was very undesirable. For this reason, Seattle Pacific University met with faculty members and a few outside consultants to brainstorm a resolution to the many obstacles they were facing. They discussed the human resource frame they talked about the two methods their school can engage to strengthen its bond with its employees. “One method was strengthening the bond, by providing higher pay, job security and all that it entails. The other method will give the employees power by making them a significant part of the changing process Bolman and Deal (1997) as cited in Case Study- Student Academic Services at Seattle Pacific University (2008). As a consequence, SPU’s employees are much happier, and the students are having a far better experience nowadays. Opening with the mission statement that is clear and to the point.
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Students are no longer being passed around and will likely stick with the same academic counselor from start to finish. More importantly, a new structure has been created for the
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  • Fall '19
  • Seattle, Seattle Pacific University

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