WINSEM2017-18_STS1002_SS_SJT324_VL2017185000037_Reference Material I_Open and Objective communicatio

WINSEM2017-18_STS1002_SS_SJT324_VL2017185000037_Reference Material I_Open and Objective communicatio

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Internal Communications (Business Etiquette) We know that communication is flow of information between two people which is most important part at the workplace. Managers should communicate with their employees and employees should communicate with their managers in order to have profitable business. Internal communication does not refer only to those few “official” channels of communication within your organization, such as internal newsletters, notice boards or staff meetings. It is not a process that goes from the top, the Chief, to the bottom, the intern. Rather, internal communication refers to the almost constant interactions within your organization that convey meaning. Therefore, internal communication encompasses both overt communication like meetings, memos etc, and more casual forms of communication such as gossip, pleasantries and body language. Open and Objective Communication As newborns, we instinctively know how to connect directly with our feelings: we are hungry, tired, wet, lonely, or bored, so we cry. And our caregivers come running. As we become toddlers, our parents begin the process of socialization, taming our selfish spirit, so that we may get along with others in our family and community. As children, we hit the object of our anger or scream when we are frustrated, and these outbursts reflect our real feelings. Our parents’ responsibility is to tame us and move us from the insatiable, “Me, and me. I want. I need,” to our adopting a worldview which shares the planet in some harmony with others. We are willing to give up the autonomy and selfishness of infancy because humans desire affection and recognition, first from parents and family, then from teachers, peers, and colleagues.
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