FAQs on Web Based CRIS.docx

FAQs on Web Based CRIS.docx - The purpose of this document...

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The purpose of this document is to answer many questions users may have regarding the web version of CRIS (Referred to as CRIS from here forward) Getting Started The first thing a new user should do is review the Single Page Quick Start Guide . It provides quick overview of CRIS. The second thing a new user should review is the Users Guide . This guide provides a more in-depth “how to” from how to navigate the system to importing existing IA queries. Finally, CRIS has a Help screen that provides detailed information on the most common functions a user might need. Once logged into CRIS ( ) simply click on the “?” icon
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Common Problems/Issues Topic Cube Functionality Custom Data Elements Error messages Help Organization Performance Printing Query Design Query Results Screen layout Click on the topic to go to the related issue(s)
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ISSUE EXPLANATION PROPOSED SOLUTION/Answer Cube Functionality In IA, I could drag an element just above the Heading line and get CROSS TAB results based on that element. I cannot find the same functionality in CRIS This functionality cannot be replicated in CRIS Cube Functionality Why can't I expand all on my Cube results? Currently there is a limit on the number of cells that can be expanded at one time. If your results exceed that limit, the expand all menu item will be grayed out and the functionality will not be available. You can still expand each item individually. We are currently looking into different options i.e. increasing limit on the number of cells Back to Top Cube Functionality We have noticed in the Cube that the Ctrl + Click function used to minimize data elements to the right in IA does not work with this new system. This functionality is currently not available but we are looking into adding it in a future release Back to Top Custom Data Elements The custom case statements are mutually exclusive. Lines of accounting are often counted within multiple categories, e.g. both within "squadron travel" and "total wing travel," but the web-based version of CRIS counts each line only once. The desktop version of InfoMaker would allow users to create rule sets that would make multiple passes and could count each line of accounting within each category for which the criteria was met. With the new CRIS, if I wanted to execute a report for individual squadron and total wing travel, I would have to break out each line of travel individually within my custom case statements and, then, once I've exported the data to Excel, create a separate sum line for "total wing travel." If I used a "total wing travel" custom case statement, it would not appear because all of the travel lines would have already been counted and excluded in prior case statements.
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  • Fall '19
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