COM-312 - Mediation.docx - Running head MEDIATION 1...

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Running head: MEDIATION Mediation Rachel Jiboye Grand Canyon University: COM-312 4/7/2019 1
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MEDIATION Mediation When it comes to conflict, there are some occasions where the parties involved cannot answer the problem by themselves. In some cases, it is needed to have outside sources and third party help with an issue. This is where mediation comes in, and it is how roommates can solve a disagreement by finally setting up time to solve their problem. The topics of mediation, how the experience feels, how the mediation went as planned, and the challenges that occurred will be discussed. Alongside these issues, the topics of being neutral, not injecting one’s own solutions, and the ability to reach a consensus will also be mentioned. Analyze and reflect on your experience as the mediator. In this roleplaying scenario, the author’s mother played the role of Madison. The author’s brother played the role of Ava and Mr. Bill, a family friend, would play the role of Mike, for as little time as he showed up. During the time as mediator, it should be pointed out that being a mediator involves a lot of concentration. One must listen to both sides attentively. If not, then one side can easily pronounce bias, which weakens the authority and say that a mediator has in this situation. The mediator must listen to both sides properly. In addition, it is also a good idea to let one party speak under a time limit. Giving both the same amount of time to speak allows for them to speak their mind, but also to choose their words carefully. By allowing this, it also means that if they want their side justified, they must give as many important details as they can. As a mediator, it is their job to find which facts are important and which are not. Did the mediation go as planned? Fortunately, the mediation did go as planned. The reason why the mediation went as planned because the third party allows both individuals to speak their mind. The mediator did not steer the conversation, but allows it to run its course. The negotiation was mainly done by the 2
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MEDIATION parties because it is they who want the desired goal that they have in mind. The mediator was
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