Organizational Culture

Organizational - Organizational Culture 1 Org culture a Definition i A set of values guiding beliefs understandings and ways of thinking that is

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Organizational Culture 1. Org culture a. Definition i. A set of values, guiding beliefs, understandings, and ways of thinking that is shared by members of an organization and is taught to new members as correct (Daft, Chapter10) 2. Edgar Schein’s 3 Levels of Culture a. Level 1 i. Behavior and Artifacts most visible level 1. Perquisites provided to executives 2. Dress codes 3. Physical layout of work spaces 4. Office furnishings b. Level 2 i. Values 1. professed culture of an organization’s members a. company slogans b. mission statements c. operational creeds c. Level 3 i. Assumptions and Beliefs 1. Elements of culture that are unseen and not cognitively identified in everyday interactions between organizational members a. Premises on which the organization is based b. Unconscious, sometimes contradict values 3. Cultures within Organizations a. One or Many??? i. Organizations, particularly large ones, have several subcultures operating within them 1. Why? a. Functional differences—they type of work done b. Geographic distances—physical separation ii. However most orgs will still have a dominant culture 4. Emergence of Organizational Culture a. Company Founders i. articulate and implement particular values and ideas as a vision, philosophy, or business strategy ii. If these ideas lead to success, they become institutionalized and a culture emerges 5. Role of Culture in Organizations a. External Adaptation i. Influences how organization meets goals and deals with outsiders ii. Influences perceptions of the organization by outsiders iii. Guides and controls behavior with/of outsiders iv. Shapes expectations of outsiders b. Internal integration i. Determines how members relate to one another ii. Constitutes a collective perspective of organization members (values, beliefs, norms) iii. Shapes members' views of the organization and its purpose
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iv. Shapes members' views of the job and its purpose v. Provides sense of identity for members vi. Guides and controls behavior vii. Enhances internal cooperation viii. Guides decision-making ix. Enhances commitment 6. Strength of a culture a. Definition i. The degree of agreement among members of an organization about the importance of specific values b. A strong culture is typically associated with the frequent use of ceremonies, symbols, stories, heroes, and slogans i. These increase employee commitment 7. Interpreting the Cultures a. Cultural Elements i. Hidden elements 1. values about what is important 2. assumptions and beliefs about what is true 3. attitudes toward others and issues 4. norms about appropriate and inappropriate behavior ii. Visible elements 1. Language and Slogans a. Intended to convey cultural meaning to employees and/or stakeholders b. Easy to pick up, remember, and repeat 2. Symbols a. Things that stand for something else b. Material objects that hold cultural meaning 3. Rituals and Ceremonies a. Celebrations of an organization’s values b. Provide dramatic examples of culture
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This note was uploaded on 03/31/2008 for the course MHR 420 taught by Professor Greenwood during the Spring '08 term at Wisconsin.

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Organizational - Organizational Culture 1 Org culture a Definition i A set of values guiding beliefs understandings and ways of thinking that is

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